Dental Receptionist/ Front Desk

Overview
Join our dynamic healthcare team as a Dental Receptionist/Front Desk professional, where your energetic and welcoming demeanor will set the tone for an exceptional patient experience. In this vital role, you will serve as the first point of contact for patients, managing appointments, patient records, and insurance information with precision and care. Your proactive approach and excellent communication skills will help streamline clinic operations and ensure every patient feels valued and cared for from the moment they walk through our doors. This position offers a rewarding opportunity to be part of a compassionate team dedicated to delivering outstanding dental care.

Responsibilities
Greet patients warmly upon arrival, ensuring a positive first impression and smooth check-in process
Schedule, confirm, and reschedule patient appointments using dental practice management software : Eaglesoft
Collect and verify patient insurance information, ensuring accurate billing and claims processing
Manage medical billing and collections efficiently by processing payments, posting charges, and following up on outstanding balances
Maintain accurate and confidential patient records while adhering to HIPAA regulations and clinical confidentiality policies
Assist with documentation review, review of care plans to support clinical staff in accurate recordkeeping
Handle phone communication professionally, providing excellent customer service, appointment reminders, and answering patient inquiries with clarity and compassion
Perform clerical duties such as filing and managing dental records to ensure organized office operations
Support medical administrative tasks including verifying insurance benefits, processing claims, and managing health information management workflows
Experience
Prior dental front office experience is highly preferred; familiarity with dental or healthcare environments is a plus
Proven experience in dental insurance billing,
Bilingual abilities are a valuable asset to serve diverse patient populations effectively
Demonstrated customer service skills with the ability to handle phone etiquette professionally in a fast-paced environment
Knowledge of dental insurance claims processes enhances your ability to support patients effectively
Ability to review documentation accurately while maintaining attention to detail in compliance with clinical confidentiality policies
Join us in creating a welcoming environment where patients feel cared for from their first contact!

Pay: $11.00 - $14.00 per hour
Expected hours: 30.0 – 35.0 per week
Work Location: In person