Dental Receptionist Front desk

Overview
Join our dynamic dental practice as a Front Desk Dental Receptionist and become the welcoming face of our clinic! This energetic role is vital in creating a positive patient experience from the moment they walk through the door. You will manage patient scheduling, handle medical and insurance documentation, and ensure seamless communication between patients and clinical staff. Your enthusiasm and organizational skills will help us deliver exceptional dental care while maintaining efficient office operations. This paid position offers an exciting opportunity to develop your administrative expertise in a healthcare setting dedicated to patient satisfaction and clinical excellence.

Duties
Greet patients warmly, verify their appointment details, and check in for scheduled visits with professionalism and friendliness
Manage patient appointments using electronic scheduling systems such as Open dental
Collect and review medical insurance information, including health insurance knowledge, Medicare, Medicaid, and other third-party payers
Handle medical billing and collections with accuracy, utilizing skills in medical coding (CPT, ICD-9, ICD-10) and documentation review to ensure proper reimbursement
Maintain comprehensive medical records and electronic health records (EHR), ensuring confidentiality in accordance with HIPAA policies
Answer multi-line phone systems with excellent phone etiquette, schedule appointments, confirm upcoming visits, and address patient inquiries promptly
Perform clerical tasks such as filing, data entry (including 10 key typing), faxing, scanning documents, and managing medical records efficiently
Skills
Proven experience in medical office management or healthcare administrative support within a dental or clinical environment
Strong knowledge of EMR/EHR systems such as Epic, Meditech, eClinicalWorks, Athenahealth or similar platforms
Familiarity with health information management standards including HIPAA compliance and clinical confidentiality policies
Competency in medical terminology, documentation review, and understanding of care plans and clinical procedures
Excellent customer service skills with the ability to communicate effectively with diverse patient populations; bilingual abilities are a plus
Proficiency in Microsoft Office Suite (Word, Excel) for administrative tasks and reporting purposes
Demonstrated ability to handle medical billing processes including insurance claims submission and follow-up on unpaid accounts
Strong organizational skills with attention to detail for accurate record keeping and data entry; ability to multitask efficiently in a fast-paced environment
This role is perfect for motivated individuals eager to contribute to a caring dental team while honing their administrative expertise. We value professionalism, enthusiasm, and a commitment to delivering outstanding patient service. Join us today to make a meaningful impact on our patients’ oral health journey!

Pay: $17.00 - $22.00 per hour
Benefits:
Dental insurance
Paid time off
Work Location: In person