Dental Receptionist/ Front desk

A modern, established dental practice in Oakville, ON is looking for a full time, highly motivated, energetic , friendly, team-oriented dental receptionist and team lead. The ideal candidate must have exceptional customer service and interpersonal skills, be able to multi task, have strong computer skills, and available to work Saturdays.

REQUIREMENTS
EXCELLENT communication skills
Good computer skills
Attention to detail
Well-organized and reliable
Additional certification or training is an asset
ABELdent dental software experience
Dental background
RESPONSIBILITIES
Greeting and arriving patients upon arrival
Establishing strong patient relationships while maintaining ethical professional behavior.

Delivering EXCEPTIONAL customer service skills in person and over phone
Confirmation, reminder and care calls are completed in a timely manner
Scheduling patients and ensuring all patients are booked back for future visits
Billing and taking payments from patients
Opening/ closing the office, ensuring all opening and day end procedures are followed
Outbound recare calls are completed to ensure a productive hygiene schedule
Assist in updating and maintaining client dental records and appointments
ensure all treatment consent forms have been completed and gathered
Obtaining Insurance coverage for patients, sending out estimates electronically and by mail
Managing accounts receivables; receiving and entering insurance payments as well as patient co-payments
Previous experience is preferred. Training will be provided within reason and company needs.

Compensation based on experience
Job Types: Full-time/Permanent
Salary: $24.00-$33.00 per hour
Schedule:
Monday-Friday (10:00am -7:00pm)
Saturday (9:00am-3:00pm)
Job Types: Part-time, Full-time
Pay: $24.00-$33.00 per hour
Benefits:
Dental care
Work Location: In person