Dental Receptionist / Front Desk

Company Overview:
Smile Arts is a privately owned dental practice located in Sterling Heights, MI. We offer compassionate and comprehensive general dentistry and implants. Dr. Waseem Taraji has established a warm, welcoming atmosphere prioritizing his patient's comfort and quality of care. We are looking for a friendly, enthusiastic, and harding working individual to join our work family!

Job Description:
Smile Arts is looking for a full time Front Desk Receptionist who will provide excellent customer service to all patients and be the first point of contact for all visitors. The Front Desk Receptionist manages incoming calls, scheduling patient appointments, verifying insurance, and maintaining/updating patient's records. The Front Desk receptionist will discuss treatment financials with patients and manage insurance/patient payments, as well as support other administrative tasks as needed. The pay range is $17-23/hour based on experience/Knowledge.

Front desk employee are also expected to help out in the back with simple tasks (sterlization and getting rooms ready) to help with efficient flow of appointments.

** Training will be provided. Experience is perferred.

Qualifications:

-High School Diploma or equivalent

-Minimum of 6 months experience as a Front Desk Receptionist or similar role. Dental office experience perferred.

-Excellent communication, interpersonal, and customer service skills, including the ability to work calmly under pressure

-Ability to prioritize and multitask in a fast paced environment

-Proficiency in Microsoft Office, including Word, Excel, and Outlook

-Experience with scheduling appointments and using patient management software

-Strong attention to detail and accuracy in managing patient records, verifying insurance, collecting payments, and maintaining inventory

-Strong problem-solving skills and ability to work independently and as part of a team

-Ability to maintain confidentiality and HIPAA compliance

- Greet and welcome guests in a professional manner

- Answer and direct phone calls appropriately

- Perform data entry tasks accurately

- Assist with scheduling appointments and managing calendars

- Provide administrative support such as transcribing notes and managing correspondence

- Handle inquiries and provide information to visitors

- Bilingual preferred!

Job Types: Full-time, Part-time
Pay: $16.00 - $24.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Paid time off
Application Question(s):
Are you familiar with Dental billing/coding ?

Have you worked (at any capacity) in a dental office?

Ability to Commute:
Sterling Heights, MI 48314 (Required)
Work Location: In person