Dental Receptionist / Front Office – Bilingual Spanish Preferred

Morada Dental is looking for a strong, talented Dental Receptionist to join our team!

We are a busy, fast-paced dental office looking for someone who is smart, highly organized, detail-oriented, confident, and genuinely loves helping patients.

We need someone who doesn't just sit at the front desk waiting for the phone to ring. We are looking for a proactive person who will pick up the phone, call patients, fill the schedule, follow up, and help patients get the dental care they need.

This is an excellent opportunity for someone who wants to make dentistry their long-term career and grow with a strong team.

What We’re Looking For
Bilingual English/Spanish strongly preferred
Exceptional attention to detail
Excellent customer service and communication skills
Friendly, positive, and professional personality
Highly organized with strong follow-through
Strong multitasking and problem-solving abilities
Comfortable working in a busy, high-volume environment
Confident speaking with patients on the phone
Proactive about calling patients to schedule and book appointments
Comfortable following up with unscheduled patients
Able to identify openings in the schedule and work to fill them
Quick learner who can understand new systems and processes
Able to prioritize tasks without losing attention to detail
Dependable, responsible, and punctual
Positive attitude and strong work ethic
Team player who is willing to help wherever needed
Takes initiative and does not need constant direction
Interested in building a career in dentistry
Flexible availability Monday through Saturday
Key Responsibilities
Answer incoming calls professionally and efficiently
Greet patients and provide an excellent customer experience
Make outbound calls to patients to schedule appointments
Follow up with patients who have pending or unscheduled treatment
Call patients to fill cancellations and open appointment times
Schedule, confirm, and manage patient appointments
Maintain a productive and organized doctor schedule
Help patients understand their appointments and next steps
Accurately enter and update patient information
Maintain detailed and accurate notes
Communicate effectively with doctors and clinical team members
Stay on top of follow-ups and unfinished tasks
Help maintain an organized front office and smooth patient flow
Work together with the team to achieve office goals
The Person We Want
We are looking for someone who is sharp, motivated, organized, resourceful, and naturally good with people.

You should be the type of person who notices the details, follows through, and doesn't let things fall through the cracks. If there is an opening in the schedule, you are already thinking about which patients you can call to fill it.

You enjoy talking to patients, building relationships, solving problems, and helping people move forward with their dental care.

Dental experience is a plus, but intelligence, attention to detail, customer service skills, work ethic, reliability, and the willingness to learn are extremely important to us.

Schedule
Candidates must have flexible availability Monday through Saturday.

Join Morada Dental
If you are positive, dependable, motivated, and looking for more than just another job, we would love to meet you.

We are looking for someone who wants to learn, grow, and build a long-term career with Morada Dental. Apply today!

Pay: $18.00 - $22.00 per hour
Benefits:
Employee discount
Health insurance
Paid time off
Vision insurance
Application Question(s):
Are you bilingual in English and Spanish and comfortable communicating professionally with patients in both languages?

Are you available to work a flexible schedule Monday through Saturday, including Saturdays when scheduled?

Are you comfortable making outbound calls throughout the day to schedule patients, follow up on treatment, fill cancellations, and keep the schedule productive?

How many years of dental front-office/reception experience do you have?

Morada Dental is a busy, fast-paced office where attention to detail is extremely important. Please briefly describe how you stay organized when answering phones, checking patients in/out, scheduling appointments, and completing follow-ups at the same time.

Written response required
Work Location: In person