Dental Receptionist / Front Office Coordinator

Dental Receptionist / Front Office Coordinator
OC Premier Dentistry is seeking a friendly, dependable, and organized Dental Receptionist to join our growing practice in Laguna Hills, California. The ideal candidate has dental front-office experience, communicates professionally, and provides patients with a welcoming and positive experience.

Key Responsibilities
Greet patients and manage the front desk professionally
Answer incoming calls, texts, and appointment requests
Schedule and confirm patient appointments
Check patients in and out
Collect payments, copayments, and outstanding balances
Verify dental insurance eligibility and benefits
Enter and update patient and insurance information accurately
Present treatment plans and explain payment options
Submit insurance claims and preauthorizations
Follow up on unscheduled treatment and overdue recall appointments
Maintain accurate patient records and protect patient confidentiality
Communicate effectively with the dentist, clinical team, patients, and insurance companies
Help maintain an organized, efficient, and welcoming front office
Qualifications
At least two years of dental front-office experience preferred
Experience with dental insurance verification, claims, and treatment plans
Open Dental experience is strongly preferred
Excellent telephone, communication, and customer-service skills
Professional, reliable, detail-oriented, and able to multitask
Comfortable discussing treatment costs and collecting payments
Knowledge of HIPAA and patient-confidentiality requirements
About Our Practice
OC Premier Dentistry is a patient-focused general and cosmetic dental practice committed to providing high-quality care in a professional and welcoming environment. We are looking for a team member who takes initiative, treats patients with kindness, and wants to grow with our practice.

How to Apply
Please submit your resume through Indeed and briefly describe your dental front-office experience, including your experience with insurance verification, treatment-plan presentation, payment collection, and Open Dental.

Pay: $23–$28 per hour, depending on experience.

Pay: $23.00 - $25.00 per hour
Expected hours: 40.0 per week
Benefits:
Paid sick time
Work Location: In person