Dental Receptionist

Overview
Join our dynamic dental team as a Dental Receptionist, where you'll be the friendly face and efficient organizer that keeps our practice running smoothly. This vital role combines exceptional patient service with administrative expertise, ensuring every patient feels welcomed and cared for from the moment they walk through our doors. Your energetic approach and attention to detail will help foster a positive environment while supporting clinical staff with essential front desk operations. This paid position offers an exciting opportunity to develop your skills in a fast-paced, patient-centered setting.

Responsibilities
Greet patients warmly, verify insurance coverage, and manage appointment scheduling using dental practice management software such as Dentrix or Eaglesoft.

Handle multi-line phone systems with professionalism, providing clear information and directing calls efficiently.

Verify insurance benefits, perform insurance eligibility checks, and process claims using systems like Epic, Meditech, or Athenahealth.

Collect payments, perform billing procedures, and manage medical collections to ensure accurate financial documentation.

Maintain accurate dental records and medical documentation review in compliance with HIPAA regulations and EHR systems like eClinicalWorks or Meditech.

Assist with patient intake procedures, including updating medical histories and explaining treatment plans clearly.

Manage office supplies, file patient records systematically, and ensure the confidentiality of health information management.

Skills
Proven experience in dental office administration or medical reception with strong knowledge of dental terminology and medical billing practices.

Familiarity with EMR (Electronic Medical Records) systems such as Epic, Meditech, Dentrix, Eaglesoft, or similar platforms.

Knowledge of HIPAA regulations and CPT coding for accurate documentation review and billing processes.

Ability to perform insurance verification, Medicare processing, ICD-9/ICD-10 coding, and medical coding efficiently.

Excellent customer service skills combined with phone etiquette and professional communication abilities.

Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing (including 10-key).

Bilingual abilities are a plus to serve diverse patient populations effectively.

Previous clinic or dental office experience is highly preferred to ensure seamless office management and front desk operations. This role is perfect for motivated individuals eager to contribute to a vibrant healthcare environment while advancing their administrative skills in the medical field. We are committed to supporting your growth through comprehensive training and ongoing development opportunities!

Pay: $24.00 - $27.00 per hour
Benefits:
Paid time off
Application Question(s):
Data Entry
Knowledgeable with insurance.

Experience:
Dental receptionist: 2 years (Preferred)
Ability to Commute:
Hollis, NY 11423 (Required)
Work Location: In person