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full-time 11 hours ago
Dental Receptionist II Riverpark
Clove Dental
509 Marin St. Ste 220, Thousand Oaks, CA 91360, Thousand Oaks, 91360
24 - 27/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Receptionist II
Pay Range: $24–$27/hour
Patient Experience
Welcome patients, answer phones promptly and professionally, and support patient check-in and checkout.
Accurately collect and enter basic patient demographic and insurance information.
Treatment Planning
Present treatment plans, review estimated patient costs and financing options, and help patients schedule recommended treatment before leaving.
Review outstanding patient balances, collect amounts due, and support achievement of office collection goals.
Exception Reports and Other Insurance or Billing Tasks
Review and resolve front-office exception reports and follow identified issues through completion.
Any other tasks necessary
Fill Schedule
Confirm appointments and contact recall and unscheduled-treatment patients by phone, text, and email.
Collect payments, provide receipts, and ensure required forms and information are complete before patients leave.
Maintain all in office marketing supplies and materials
Monitor the daily schedule for openings, opportunities, and issues and proactively work to keep provider schedules full.
Daily Housekeeping
Maintain a clean, organized, and fully stocked front desk, waiting room, and patient restroom.
Check In / Check Out, Floors / Lights, Doors (throughout the office), Waiting Room, Restroom
Complete all housekeeping forms front and back and upload
Assist with mail, supplies, lab-case tracking
Enforce all HIPAA, OSHA, attendance, dress code, name-badge, and other Company policies and standards.
Leadership
Support at least 5 new patients reviews a day, give consultation cards, and help in office marketing
Support office events, recruiting referrals, and other front-office duties as assigned.
Pay Range: $24–$27/hour
Patient Experience
Welcome patients, answer phones promptly and professionally, and support patient check-in and checkout.
Accurately collect and enter basic patient demographic and insurance information.
Treatment Planning
Present treatment plans, review estimated patient costs and financing options, and help patients schedule recommended treatment before leaving.
Review outstanding patient balances, collect amounts due, and support achievement of office collection goals.
Exception Reports and Other Insurance or Billing Tasks
Review and resolve front-office exception reports and follow identified issues through completion.
Any other tasks necessary
Fill Schedule
Confirm appointments and contact recall and unscheduled-treatment patients by phone, text, and email.
Collect payments, provide receipts, and ensure required forms and information are complete before patients leave.
Maintain all in office marketing supplies and materials
Monitor the daily schedule for openings, opportunities, and issues and proactively work to keep provider schedules full.
Daily Housekeeping
Maintain a clean, organized, and fully stocked front desk, waiting room, and patient restroom.
Check In / Check Out, Floors / Lights, Doors (throughout the office), Waiting Room, Restroom
Complete all housekeeping forms front and back and upload
Assist with mail, supplies, lab-case tracking
Enforce all HIPAA, OSHA, attendance, dress code, name-badge, and other Company policies and standards.
Leadership
Support at least 5 new patients reviews a day, give consultation cards, and help in office marketing
Support office events, recruiting referrals, and other front-office duties as assigned.
About Clove Dental
Clove Dental is committed to providing high-quality general and specialty dental services to thousands of patients across Los Angeles. Their focus is on comfort, trust, and long-term oral health.