Dental Receptionist

Overview
We are seeking a professional and detail-oriented Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and maintaining accurate medical and dental records. This role requires excellent communication skills, proficiency with dental office systems, and a strong understanding of healthcare administrative procedures. Prior experience in dental administrative support is highly preferred. The Dental Receptionist will play a vital role in ensuring smooth clinic operations and delivering exceptional patient service.

Responsibilities
Greet patients warmly and professionally upon arrival, ensuring a positive patient experience
Manage appointment scheduling using dental practice management software such as Eaglesoft or Dentrix
Verify insurance coverage and perform insurance verification using systems
Collect payments and perform dental billing and coding tasks and ensuring accurate documentation review
Maintain updated patient records in system while adhering to HIPAA regulations
Handle multi-line phone systems with professional phone etiquette; schedule appointments and answer patient inquiries
Assist with intake procedures, including collecting patient information and updating medical/dental histories
Manage filing of medical records, documentation review, and data entry using Microsoft Office or other office software
Support clinic staff with administrative tasks such as front desk management, office management, and health information management
Ensure compliance with all healthcare regulations including HIPAA standards and proper documentation of care plans
Skills
Proficiency with dental practice management software such as Eaglesoft or Dentrix
Excellent computer skills including Microsoft Office Suite (Word, Excel) and familiarity with office equipment such as multi-line phone systems and 10-key typing
Exceptional customer service skills with professional phone etiquette and patient service orientation
Ability to handle insurance verification processes efficiently; knowledge of Medicare and other insurance plans is advantageous
Bilingual abilities are desirable to serve diverse patient populations effectively
Previous clinic experience or dental office experience is preferred; familiarity with dental terminology and office management enhances performance in this role
Strong organizational skills with attention to detail in documentation review and dental billing processes
This position offers an engaging environment where your administrative expertise directly contributes to providing quality dental care. We value professionalism, accuracy, and compassionate patient interactions in our team.

Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Flexible schedule
On-the-job training
Paid sick time
Work Location: In person