full-time 2 months ago
Dental Receptionist/Insurance and Treatment Coordinator
Hoch Orthodontics
581 Westfield Avenue, Westfield, NJ 07090
21 - 25/hr
About the Practice
11 Team Members
Other Software
Office Tour & Photos
Job Description
Front Desk Receptionist - Orthodontic Office
About Us:
We are a family-owned orthodontic practice operated by a dedicated brother-and-sister team. Our mission is to provide exceptional orthodontic care in a warm, friendly, and welcoming environment.
Position:
Front Desk Receptionist/Insurance & Treatment Coordinator
Responsibilities:
Customer Service: Greet patients with a friendly demeanor and ensure they feel welcome from the moment they enter our office.
Phone Management: Answer incoming calls, assist with patient inquiries, schedule appointments, and manage the office calendar.
New Patient Intake: Process new patient paperwork, create patient accounts, and ensure all information is accurate and complete.
Treatment Coordination: Welcome new patients, assist with the consultation process, present recommended treatment plans, explain financial arrangements, discuss payment options, and help patients begin treatment with confidence.
Insurance Coordination: Verify orthodontic insurance benefits, explain coverage to patients, submit necessary information, and ensure benefits are accurately applied.
Financial Coordination: Prepare financial arrangements, collect payments, process transactions, and maintain accurate patient account records.
Scheduling: Coordinate appointments efficiently to optimize the doctor's schedule while providing exceptional patient service.
Patient Communication: Follow up with pending treatment patients, answer questions regarding treatment and financial options, and help convert consultations into starts.
Team Collaboration: Work closely with the doctors and clinical team to maintain a smooth workflow and provide an outstanding patient experience.
Qualifications:
Previous experience in a customer-facing role (experience in dental/medical offices is a plus).
Strong communication and organizational skills.
Ability to multitask in a fast-paced environment.
Proficiency with computer systems and scheduling software.
A friendly, professional attitude and a commitment to being a team player.
What We Offer:
A supportive and family-oriented work environment.
Opportunities for growth and learning within the orthodontic field.
Competitive pay and benefits.
If you’re someone who thrives on providing excellent service and enjoys being part of a close-knit team, we’d love to hear from you!
To Apply:
Please submit your resume and a brief cover letter highlighting your relevant experience.
Pay: $21.00 - $25.00 per hour
Benefits:
401(k)
Health insurance
Paid time off
Experience:
Customer service: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Work Location: In person
About Us:
We are a family-owned orthodontic practice operated by a dedicated brother-and-sister team. Our mission is to provide exceptional orthodontic care in a warm, friendly, and welcoming environment.
Position:
Front Desk Receptionist/Insurance & Treatment Coordinator
Responsibilities:
Customer Service: Greet patients with a friendly demeanor and ensure they feel welcome from the moment they enter our office.
Phone Management: Answer incoming calls, assist with patient inquiries, schedule appointments, and manage the office calendar.
New Patient Intake: Process new patient paperwork, create patient accounts, and ensure all information is accurate and complete.
Treatment Coordination: Welcome new patients, assist with the consultation process, present recommended treatment plans, explain financial arrangements, discuss payment options, and help patients begin treatment with confidence.
Insurance Coordination: Verify orthodontic insurance benefits, explain coverage to patients, submit necessary information, and ensure benefits are accurately applied.
Financial Coordination: Prepare financial arrangements, collect payments, process transactions, and maintain accurate patient account records.
Scheduling: Coordinate appointments efficiently to optimize the doctor's schedule while providing exceptional patient service.
Patient Communication: Follow up with pending treatment patients, answer questions regarding treatment and financial options, and help convert consultations into starts.
Team Collaboration: Work closely with the doctors and clinical team to maintain a smooth workflow and provide an outstanding patient experience.
Qualifications:
Previous experience in a customer-facing role (experience in dental/medical offices is a plus).
Strong communication and organizational skills.
Ability to multitask in a fast-paced environment.
Proficiency with computer systems and scheduling software.
A friendly, professional attitude and a commitment to being a team player.
What We Offer:
A supportive and family-oriented work environment.
Opportunities for growth and learning within the orthodontic field.
Competitive pay and benefits.
If you’re someone who thrives on providing excellent service and enjoys being part of a close-knit team, we’d love to hear from you!
To Apply:
Please submit your resume and a brief cover letter highlighting your relevant experience.
Pay: $21.00 - $25.00 per hour
Benefits:
401(k)
Health insurance
Paid time off
Experience:
Customer service: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Work Location: In person
Requirements
• Organizational skills
• Teamwork
• Medical scheduling
• Interpersonal skills
• Dental receptionist
• Teamwork
• Medical scheduling
• Interpersonal skills
• Dental receptionist
About Hoch Orthodontics
Hoch Orthodontics is a top-ranked practice in New Jersey offering personalized orthodontic care with a focus on old-fashioned family values and modern technologies. Founded over 40 years ago by Dr. Gerald Hoch, the practice is now a multi-generational team including Drs. Andrew and Amy Hoch. They pride themselves on patient comfort and happiness, serving communities in Monmouth County and Union County.
Position Closed
This job is no longer accepting applications.