Dental Receptionist

TEMPORARY COVERAGE: Part-time receptionist needed for orthodontic office for approximately 6 months. Exact days of the week to be determined. Orthodontic experience preferred.

Excellent communication and customer service skills
Extremely polished verbal (phone etiquette) and written communication; excellent grammar, punctuation, capitalization, etc.

Ability to multitask
Manage insurance tasks (basic claim submissions, preauthorization submissions, verifying eligibility), scheduling appointments for new and existing patients, entering payments, scanning paperwork, all while taking phone calls
Must be comfortable discussing finances, insurance coverage, and payment plans with patients
Communicating with other dental offices
Organizational skills, computer proficiency, and attention to detail
Keeping track of insurance submissions, missed appointments, payments, recall appointments, general dental visits
Basic math skills (comfort with reading patient payment ledger), familiar with MS Word, Excel, and Google Docs
Maintain clean reception
Problem-solving skills and proactive mindset
Anticipate office needs and take initiative to resolve any potential issues before they arise
Identify opportunities for process improvement and suggest solutions to enhance office efficiency and customer experience
Demonstrate a proactive approach in handling administrative tasks, ensuring that all steps are taken to address challenges and ensure smooth operations
Team player with positive attitude and desire to see office grow
Fill-in cancellations and no show appointment times
Accept constructive criticism and always see room for improvement
Reliability and punctuality
Help clean and tidy the office in the morning/evening
Communicate with other team members regarding any issues and always work to resolve conflicts
Benefits: Paid federal holidays and employer-match 401k
Pay: $21.00 - $30.00 per hour
Work Location: In person