full-time 26 days ago

Dental Receptionist

Kiel and New Holstein Family Dental

Kiel, WI 53042
21 - 23/hr

About the Practice

N/A Team Members
Eaglesoft Software

Job Description

Job description
Full time Dental Receptionist Career opportunity! This is an opportunity to work in a growing general dental practice in Kiel that has all of the latest technology and techniques. We believe in being a family oriented practice who has ties to the local community. We are a strong office team with 3 doctors, 5 assistants, 6 hygienists, an office manager, an accounts manager, and 2 receptionists, and we are looking to add to our team! We are looking for a highly motivated receptionist to help us continue to provide great service to our community!

Job Overview:
We are seeking a skilled Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing exceptional customer service and administrative support in a dental office setting. Your role will involve managing patient appointments, maintaining medical records, and ensuring smooth operations at the front desk.

Responsibilities:

- Greet and welcome patients upon arrival, ensuring a friendly and professional atmosphere

- Schedule patient appointments and manage the appointment calendar

- Answer phone calls and respond to inquiries or direct them to the appropriate staff member

- Verify insurance coverage and assist patients with insurance-related questions

- Collect and update patient information in electronic medical records systems (e.g., Eaglesoft)

- Maintain accurate and organized patient files, including medical history, treatment plans, and billing information

- Process payments and handle financial transactions with accuracy and confidentiality

- Coordinate with dental hygienists and dentists to ensure efficient patient flow

- Assist with medical scheduling, including follow-up appointments and referrals to specialists

- Provide excellent customer service by addressing patient concerns or complaints in a timely manner
Qualifications:

- High school diploma or equivalent required; additional education or certification in healthcare administration is a plus

- Proven experience as a Dental Receptionist or in a similar front desk role in a medical office setting

- Proficient in using electronic medical records systems (e.g., Eaglesoft) and other office software applications

- Knowledge of dental terminology and procedures is preferred

- Strong organizational skills with attention to detail

- Excellent communication and interpersonal skills to interact effectively with patients, staff, and external contacts
Hours:
Monday/Tuesday: 7:45-5:30
Wednesday: 10-7:30
Thursday: 7:45-4:30
Friday: 7:45-12
We offer competitive pay based on experience.

Pay: $21.00 - $23.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Paid time off
Experience:
Dental receptionist: 1 year (Required)
Work Location: In person

Requirements

• High school diploma or GED
• Medical scheduling
• Organizational skills
• Attention to detail
• Filing