Dental Receptionist

Job Summary
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this pivotal role, you will be the friendly face and efficient coordinator at the front desk, ensuring a seamless patient experience from appointment scheduling to billing. Your energetic approach and excellent communication skills will help foster a welcoming environment, while your attention to detail guarantees smooth office operations. If you thrive in fast-paced settings and are passionate about delivering exceptional patient service, this opportunity is perfect for you! This position offers full compensation and a chance to grow within a supportive healthcare environment.

Duties
Greet patients warmly and professionally, creating a positive first impression
Schedule appointments accurately using dental practice management software such as Eaglesoft or Dentrix
Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes
Collect payments, process medical collections, and manage billing using systems like Epic, Meditech, or Athenahealth
Maintain precise medical records and documentation review for accuracy and compliance with HIPAA regulations
Manage multi-line phone systems with excellent phone etiquette, addressing patient inquiries promptly
Assist with patient intake procedures, including updating medical history and dental information
Coordinate with clinical staff to ensure smooth flow of patient care plans and treatment schedules
Handle filing of dental records, medical records, and other administrative documents efficiently
Support office management tasks such as inventory control, appointment reminders, and general clerical duties
Qualifications
Proven experience as a Medical Receptionist or Dental Receptionist in a clinical or dental setting
Strong knowledge of dental terminology, medical terminology, ICD-10/ICD-9 coding, CPT coding, and healthcare documentation standards
Familiarity with electronic health record (EHR) systems such as Eaglesoft, Dentrix, eClinicalWorks, or similar platforms like Meditech or Epic
Experience with insurance verification processes and medical billing procedures including Medicare and Medicaid guidelines
Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and office management software
Exceptional customer service skills with the ability to communicate effectively in bilingual environments preferred
Ability to handle sensitive information in compliance with HIPAA regulations with attention to detail in documentation review
Strong organizational skills with clerical experience in filing, data entry (including 10 key typing), and office management tasks
Previous clinic or hospital experience highly desirable; familiarity with multi-line phone systems is a plus
Demonstrated ability to work efficiently under pressure while maintaining professionalism and positive attitude
Join us to be part of a dedicated team committed to providing outstanding dental care through exceptional administrative support. Your energy and expertise will make a meaningful difference in our patients’ experiences every day!

Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Paid time off
Experience:
Dental clinic: 1 year (Preferred)
Work Location: In person