Practice location
full-time 1 month ago

Dental Receptionist

BOCA Dental Specialists Group

London, ON N6J 1Y3
20–29/hr

About the Practice

N/A Team Members
Tracker Software

Office Tour & Photos

Job Description

We are seeking an experienced and personable Dental Receptionist to join our multi-specialty dental practice. The ideal candidate is organized, professional, detail-oriented, and confident working in a busy dental office environment.

The Dental Receptionist will be an important part of our front-office team, providing exceptional service to patients while supporting the clinical team and ensuring the day-to-day operations of the practice run smoothly.

No evenings or weekends.

Key Responsibilities
Greet and welcome patients in a warm, professional, and friendly manner.

Manage a multi-line telephone system, including scheduling appointments, confirming visits, answering questions, and directing calls appropriately.

Schedule, reschedule, and cancel appointments while maintaining an efficient and organized schedule.

Maintain accurate and up-to-date patient records using Tracker Dental Software.

Verify patient insurance information and assist with insurance-related inquiries.

Process patient billing, payments, and other financial transactions accurately.

Assist with administrative duties including filing, data entry, scanning, correspondence, and maintaining patient documentation.

Communicate effectively with patients, dental professionals, referring offices, and insurance providers.

Coordinate closely with clinical staff to support efficient patient flow throughout the day.

Maintain a clean, organized, professional, and welcoming reception area.

Protect patient confidentiality and follow office policies and procedures.

Provide consistently compassionate and professional customer service.

Qualifications
Required
Willingness to travel, we travel to our satellite office several times a month(we provide transportation to and from)
Previous experience in a dental office, medical office, or similar front-desk administrative environment.

Excellent communication and interpersonal skills.

Strong organizational skills and attention to detail.

Ability to multitask effectively in a fast-paced environment.

Professional and compassionate approach to patient care.

Comfortable using computers and office technology.

Ability to operate a multi-line telephone system.

Strong administrative, data-entry, and record-keeping skills.

Preferred
Previous experience as a Dental Receptionist.

Experience using Tracker Dental Software.

Strong knowledge of dental terminology and common dental procedures.

Experience with dental insurance verification, billing, and payment processing.

What We’re Looking For
We are looking for someone who takes pride in creating a positive patient experience and understands that the front desk is an essential part of a successful dental practice.

The successful candidate will be reliable, organized, friendly, professional, and comfortable working as part of a team.

To Apply: Please submit your resume through Indeed. We look forward to hearing from you!

Pay: $20.00-$29.00 per hour
Expected hours: 35.0 – 42.0 per week
Benefits:
Extended health care
On-site parking
Work Location: In person

Requirements

• Organizational skills
• Computer operation
• Dental receptionist
• Medical office experience
• Filing

About BOCA Dental Specialists Group

Boca Dental Specialist Group is a patient-centered referral-based practice in London, Ontario. With over 25 years of combined experience, our Canadian certified specialists offer services in root canal treatment, restorative dentistry, oral and maxillofacial surgery, crowns, bridges, and more. We pride ourselves on the trust and confidence our patients, colleagues, and students have in us.

Position Closed

This job is no longer accepting applications.

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