Dental Receptionist / Manager

We are seeking an experienced and highly motivated Dental Office Manager to lead our front office operations and support our clinical team. This role is ideal for someone who thrives in a fast-paced clinical environment, enjoys working with people, and takes pride in keeping systems running smoothly.

About Us
We are a warm, welcoming, and highly organized dental practice located in North Vancouver, committed to delivering exceptional patient care within a positive and supportive environment. Our clinic provides a comprehensive range of services, including general dentistry, implants, endodontics, and Invisalign, with a strong emphasis on teamwork, efficiency, and an outstanding patient experience.

IQ Dental has proudly served the North Vancouver community for over 20 years, offering a well-established and loyal patient base, modern technology, and a collaborative, team-oriented workplace dedicated to clinical excellence.

Key Responsibilities
Oversee daily operations of the dental office to ensure efficiency and a high standard of patient care
Lead, support, and motivate the administrative team
Manage scheduling, patient flow, and appointment optimization
Handle billing, insurance claims, and accounts receivable
Maintain strong communication between clinical and administrative teams
Ensure compliance with office policies, procedures, and regulatory standards
Assist with onboarding, and training new team members
Address patient inquiries and concerns with professionalism and care
Qualifications
Minimum of 5 years experience in dental administration or office management experience
Demonstrated leadership capability with the ability to effectively guide, mentor, and support a team
Exhibits a high degree of professionalism, confidence, and sound judgment, supported by strong analytical and problem-solving skills
Proficiency proficiency with dental practice management software (Tracker experience is considered an asset)
Exceptional organizational, interpersonal, and communication skills
Proven ability to implement, and optimize systems and workflows to enhance operational efficiency
Fluency in Farsi considered an asset
Composed, solutions-focused approach with the ability to perform effectively in a fast-paced clinical environment
What We Offer
Competitive hourly wage (based on experience)
Supportive, team-focused work environment
Opportunity to grow within a modern and expanding practice
Work-life balance in a beautiful North Vancouver location
Dental Care
Paid parking
Join a team where your leadership makes a meaningful impact—both for patients and the people you work with every day.

Job Types: Full-time, Permanent
Pay: $32.00-$42.00 per hour
Expected hours: 40 per week
Work Location: In person
Job Type: Full-time
Pay: $23.22-$40.00 per hour
Benefits:
On-site parking
Work Location: In person