Dental Receptionist

Job Title: Dental Receptionist
Job Summary: We are seeking an experienced dental receptionist to join our friendly dental practice. The ideal candidate will be skilled in managing front desk operations, scheduling appointments, verifying insurance coverage, processing claims, and providing excellent customer service to patients. You will be the first point of contact for patients, ensuring a welcoming environment and smooth daily operations. If you have dental office experience and enjoy working in a team-oriented setting, this role offers a rewarding opportunity to contribute to patient care and practice efficiency.

Responsibilities:
Manage patient scheduling, appointment confirmations, and daily flow of the front desk
Greet patients warmly, handle check-ins and check-outs, and maintain a professional reception area
Verify insurance coverage, process claims, and assist patients with billing questions
Answer phone calls with proper phone etiquette, respond to inquiries, and support clinical staff as needed
Maintain accurate patient records while ensuring HIPAA compliance
Support billing processes and understand dental terminology
Provide excellent customer service to ensure patient satisfaction
Qualifications:
1-2 years of dental office or healthcare reception experience
Knowledge of dental terminology, insurance plans, claims processing, and scheduling software
Excellent communication skills and ability to multitask effectively
Warm, professional demeanor with a patient-first attitude
Pay: $30.00 - $33.00 per hour
Benefits:
401(k)
Continuing education credits
Dental insurance
Employee discount
Free parking
Paid jury duty
Paid sick time
Paid time off
Work Location: In person