full-time 18 days ago
Dental Receptionist
J. Castillo Cosmetic & Family Dentistry
2215 W Fern Ave, McAllen, TX 78501
12 - 15/hr
About the Practice
N/A Team Members
Eaglesoft Software
Office Tour & Photos
Job Description
Job Overview
We are seeking a dynamic and organized Dental Receptionist to join our amazing dental team. In this role, you will be the friendly face and efficient coordinator at the front desk, ensuring a seamless patient experience from the moment they walk through the door. Your energetic approach and exceptional customer service skills will help build a welcoming environment while managing administrative tasks with precision. The ideal candidate will be detail-oriented, tech-savvy, and passionate about supporting both patients and clinical team to deliver outstanding dental care.
Responsibilities
Greet patients warmly and professionally, creating a positive first impression.
Schedule appointments accurately using Eaglesoft Dental software.
Verify patient insurance coverage, process payments, and handle collections with accuracy and confidentiality.
Manage electronic health records (EHR) and ensure all patient documentation complies with HIPAA and clinical confidentiality policies.
Assist with dental billing, dental coding, and documentation review to ensure accurate claim submissions for insurance providers.
Answer multi-line phone systems with excellent phone etiquette; address patient inquiries promptly and professionally.
Maintain organized dental records, google docs, and office supplies while supporting overall clinic administrative functions.
Collaborate with clinical staff to coordinate patient care plans and facilitate smooth daily operations.
Utilize Microsoft Office tools for correspondence, reports, and scheduling tasks efficiently.
Qualifications
Applicant MUST HAVE knowledge of dental procedures & dental scheduling for multiple providers.
Experience with dental coding, billing processes, and dental insurance procedures is highly desirable.
Excellent computer skills including proficiency in Microsoft Office Suite; typing speed of at least 10 key digits per minute.
Exceptional customer service skills with the ability to communicate effectively over the phone and in person; bilingual abilities are a plus.
Knowledge of HIPAA regulations, clinical confidentiality policies, and health information management standards.
Strong organizational skills with administration experience in documentation review, and office management tasks.
Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
Prior dental experience is preferred ; familiarity with dental terminology is advantageous.
Join us to be part of an energetic team dedicated to delivering exceptional dental care while supporting our patients’ needs through professionalism and compassion!
Pay: $12.00 - $15.00 per hour
Benefits:
Health insurance
Paid time off
Work Location: In person
We are seeking a dynamic and organized Dental Receptionist to join our amazing dental team. In this role, you will be the friendly face and efficient coordinator at the front desk, ensuring a seamless patient experience from the moment they walk through the door. Your energetic approach and exceptional customer service skills will help build a welcoming environment while managing administrative tasks with precision. The ideal candidate will be detail-oriented, tech-savvy, and passionate about supporting both patients and clinical team to deliver outstanding dental care.
Responsibilities
Greet patients warmly and professionally, creating a positive first impression.
Schedule appointments accurately using Eaglesoft Dental software.
Verify patient insurance coverage, process payments, and handle collections with accuracy and confidentiality.
Manage electronic health records (EHR) and ensure all patient documentation complies with HIPAA and clinical confidentiality policies.
Assist with dental billing, dental coding, and documentation review to ensure accurate claim submissions for insurance providers.
Answer multi-line phone systems with excellent phone etiquette; address patient inquiries promptly and professionally.
Maintain organized dental records, google docs, and office supplies while supporting overall clinic administrative functions.
Collaborate with clinical staff to coordinate patient care plans and facilitate smooth daily operations.
Utilize Microsoft Office tools for correspondence, reports, and scheduling tasks efficiently.
Qualifications
Applicant MUST HAVE knowledge of dental procedures & dental scheduling for multiple providers.
Experience with dental coding, billing processes, and dental insurance procedures is highly desirable.
Excellent computer skills including proficiency in Microsoft Office Suite; typing speed of at least 10 key digits per minute.
Exceptional customer service skills with the ability to communicate effectively over the phone and in person; bilingual abilities are a plus.
Knowledge of HIPAA regulations, clinical confidentiality policies, and health information management standards.
Strong organizational skills with administration experience in documentation review, and office management tasks.
Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
Prior dental experience is preferred ; familiarity with dental terminology is advantageous.
Join us to be part of an energetic team dedicated to delivering exceptional dental care while supporting our patients’ needs through professionalism and compassion!
Pay: $12.00 - $15.00 per hour
Benefits:
Health insurance
Paid time off
Work Location: In person
Requirements
• Administrative experience
• Health information management
• Multi-line phone systems
• Organizational skills
• HIPAA
• Dental insurance
• Health information management
• Multi-line phone systems
• Organizational skills
• HIPAA
• Dental insurance
About J. Castillo Cosmetic & Family Dentistry
J. Castillo Cosmetic & Family Dentistry provides exceptional dentistry with a personal approach in McAllen, TX. They offer customized patient care, have an experienced and compassionate team, use advanced technology and high-quality materials, and value punctuality and efficiency in appointments.