Dental Receptionist

Overview:
The Dental Receptionist plays a key role in creating a welcoming and professional environment for our patients. This position is responsible for managing front office operations, coordinating patient appointments, and ensuring excellent communication between patients and the dental team.

Responsibilities:
Greet and check in patients with a warm, friendly attitude
Answer phone calls, schedule, and confirm appointments
Verify and update patient information and insurance details
Collect payments and process billing transactions
Maintain patient confidentiality and HIPAA compliance
Coordinate with clinical staff to ensure smooth patient flow
Manage recall lists and follow-up appointments
Handle incoming and outgoing correspondence (calls, emails, mail)
Keep the front desk area clean, organized, and presentable
Qualifications:
Previous dental or medical front office experience preferred
Knowledge of dental terminology and insurance is a plus
Strong communication and interpersonal skills
Proficient with computers and scheduling software
Excellent attention to detail and multitasking ability
Professional, reliable, and team-oriented
Benefits (if applicable):
Competitive pay based on experience
Dental benefits
Paid time off and holidays
Supportive, positive team environment
Pay: $16.00 - $18.00 per hour
Benefits:
Dental insurance
Paid time off
Work Location: In person