Dental Receptionist

Job Summary
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team. In this essential role, you will be the friendly face and efficient coordinator at the front desk, ensuring smooth patient flow and exceptional service. Your proactive approach will help manage appointment scheduling, patient check-ins, and medical record updates while maintaining strict adherence to confidentiality and healthcare regulations. This position offers an exciting opportunity to contribute to a positive patient experience and support the operational excellence of our dental practice.

Responsibilities
Greet patients warmly and professionally, creating a welcoming environment for all visitors
Schedule appointments accurately using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth
Verify patient insurance coverage and process payments or co-pays efficiently
Manage patient records with meticulous attention to detail, ensuring compliance with HIPAA and clinical confidentiality policies
Handle phone inquiries with excellent phone etiquette, providing information or directing calls appropriately
Assist with medical billing and collections, including understanding of CPT coding, ICD-9/10 coding, Medicare, and health insurance processes
Support administrative tasks such as data entry, document review, and maintaining organized medical records in EMR/EHR systems
Experience
Prior experience working in a medical or dental office environment is highly preferred
Demonstrated proficiency with EMR/EHR systems like Epic, Meditech, Athenahealth, or eClinicalWorks
Strong knowledge of medical terminology, health information management, and clinical confidentiality policies
Experience with medical billing, coding (ICD-10/ICD-9), and insurance claims processing is advantageous
Bilingual abilities are a plus to effectively serve diverse patient populations
Excellent computer skills including Microsoft Office Suite (Word, Excel) and 10-key typing skills
Proven customer service skills with a focus on patient service excellence and front desk operations
Join us in delivering outstanding care by providing seamless administrative support that keeps our dental practice running smoothly! We value energetic professionals who thrive in fast-paced environments and are committed to making every patient’s visit positive. All positions are paid roles that contribute directly to our mission of enhancing oral health through dedicated service.

Pay: $25.45 - $30.64 per hour
Work Location: In person