Dental Receptionist

,Job Summary
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this pivotal role, you will be the friendly face and efficient coordinator at the front desk, ensuring a seamless patient experience from appointment scheduling to check-out. Your enthusiasm and attention to detail will help foster a welcoming environment while managing essential administrative tasks. If you thrive in fast-paced settings, possess excellent communication skills, and have a passion for healthcare support, this opportunity is perfect for you! This paid position offers a chance to grow your career in dental office management and patient care.

Duties
Greet patients warmly and provide exceptional customer service to create a positive first impression.

Schedule, confirm, and reschedule patient appointments using dental practice management software such as Open-Dental.

Verify insurance coverage, perform insurance eligibility checks, and handle insurance verifications accurately.

Collect payments, process medical collections, and manage billing procedures with proficiency in medical billing.

Maintain accurate and organized dental records, including documentation review and data entry into EMR (Electronic Medical Records) system Open-Dental.

Answer multi-line phone systems professionally, providing information and directing calls efficiently while practicing excellent phone etiquette.

Manage administrative tasks such as filing, faxing, copying, and maintaining medical records in compliance with HIPAA regulations.

Support clinic operations by assisting with intake procedures, medical coding (CPT, ICD-9/10), and documentation review to ensure accuracy in patient files.

Qualifications
Proven experience as a Dental Receptionist within a dental clinic or healthcare setting.

Knowledge of dental terminology, medical terminology, ICD coding (ICD-9/10), CPT coding, and health information management.

Strong phone sales and conversion skills, with a proven ability to handle inbound inquiries and actively close on new patient opportunities, including turning social media leads into scheduled appointments
Familiarity with EMR/EHR systems such as Open-Dental or Dentrix is highly preferred.

Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel).

Ability to handle medical administrative support tasks efficiently while maintaining confidentiality in accordance with HIPAA standards.

Exceptional customer service skills with the ability to communicate clearly and professionally both verbally and in writing; bilingual abilities are a plus.

Strong organizational skills with attention to detail for documentation review and office management tasks.

Previous clinic or dental office experience is highly desirable; familiarity with dental office software like Dentrix or Open-Dental is preferred.

Ability to work effectively in a team environment while managing multiple priorities under pressure. Join us in delivering outstanding patient care through exceptional administrative support! This role offers an exciting opportunity to be part of a dedicated healthcare team committed to excellence in dental services.

Pay: From $18.00 per hour
Benefits:
Flextime
On-the-job training
Work Location: In person