Dental Receptionist

Job Summary
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing front desk operations. This role requires strong administrative skills, familiarity with dental and medical terminology, and experience with dental office software. The Dental Receptionist plays a vital role in ensuring smooth daily operations and a positive patient experience.

Duties
Greet patients warmly and check them in upon arrival
Manage multi-line phone systems to schedule appointments, confirm patient visits, and answer inquiries
Maintain accurate patient records using electronic medical records systems using Dentrix
Verify insurance information and process billing and payments efficiently
Assist with patient check-out procedures and follow-up appointments
Handle administrative tasks including data entry, filing, and correspondence
Ensure the front desk area remains organized, clean, and welcoming
Coordinate with clinical staff to facilitate smooth patient flow and communication
Stay updated on dental office procedures, policies, and software updates
Qualifications
Prior experience as a dental receptionist or in a medical office setting highly preferred
Proficiency with dental practice management software Dentrix is strongly desired
Knowledge of medical terminology relevant to dentistry and healthcare
Experience with electronic medical records (EMR) systems
Strong organizational skills with attention to detail
Excellent communication skills, both verbal and written
Ability to handle multi-line phone systems efficiently in a fast-paced environment
Office experience including front desk responsibilities and administrative support is advantageous
Professional appearance and friendly demeanor to create a welcoming environment for patients
Pay: $19.21-$25.00 per hour
Benefits:
On-site parking
Work Location: In person