full-time 21 days ago
Dental Receptionist
Montebello Dental Group
Montebello, CA 90640
18 - 24/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
Overview
Join our dynamic dental practice as a Dental Receptionist, where your energetic and friendly approach will set the tone for an exceptional patient experience. In this vital role, you will be the first point of contact for patients, ensuring smooth clinic operations through efficient scheduling, accurate documentation, and compassionate customer service. Your expertise in medical administrative support and familiarity with electronic health records (EHR) systems will help maintain the highest standards of clinical confidentiality and operational excellence. This paid position offers an exciting opportunity to contribute to a thriving healthcare environment while honing your skills in medical billing, coding, and office management.
Responsibilities
Greet patients warmly and professionally, creating a welcoming atmosphere at the front desk
Schedule appointments accurately using dental practice management software and coordinate patient flow
Verify insurance coverage and assist patients with health insurance questions, including Medicare and other plans
Manage patient records by updating electronic health records (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
Handle medical billing and collections efficiently, ensuring timely processing of payments and follow-up on outstanding balances
Review documentation for accuracy, completeness, and compliance with HIPAA regulations and clinical confidentiality policies
Answer phones promptly with excellent phone etiquette; direct calls appropriately and take detailed messages when necessary
Maintain organized filing systems for medical records, insurance documents, and office supplies
Support clinical staff by reviewing care plans, assisting with CPT coding, ICD-9/10 coding, and ensuring proper documentation review
Perform general clerical duties including data entry, typing (including 10-key), faxing, copying, and managing office correspondence
Skills
Proven experience in a medical or dental office setting with strong knowledge of medical terminology and health information management
Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; familiarity with electronic health records management
Solid understanding of medical billing processes including coding (ICD-10/ICD-9), CPT coding, Medicare procedures, and insurance claim submission
Excellent customer service skills with the ability to communicate effectively with diverse patient populations; bilingual abilities are a plus
Strong computer skills including Microsoft Office Suite (Word, Excel) for documentation review and administrative tasks
Knowledge of healthcare compliance standards such as HIPAA to ensure patient confidentiality at all times
Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail in documentation review and office operations
Previous clinic or dental office experience is highly preferred; familiarity with medical collection procedures is advantageous
Exceptional organizational skills with experience in filing systems, medical records management, and office support functions
Embrace this opportunity to be an integral part of a caring healthcare team that values professionalism, efficiency, and compassion. Your dedication will directly impact patient satisfaction and clinic success!
Pay: $18.00 - $24.00 per hour
Benefits:
401(k)
Work Location: In person
Join our dynamic dental practice as a Dental Receptionist, where your energetic and friendly approach will set the tone for an exceptional patient experience. In this vital role, you will be the first point of contact for patients, ensuring smooth clinic operations through efficient scheduling, accurate documentation, and compassionate customer service. Your expertise in medical administrative support and familiarity with electronic health records (EHR) systems will help maintain the highest standards of clinical confidentiality and operational excellence. This paid position offers an exciting opportunity to contribute to a thriving healthcare environment while honing your skills in medical billing, coding, and office management.
Responsibilities
Greet patients warmly and professionally, creating a welcoming atmosphere at the front desk
Schedule appointments accurately using dental practice management software and coordinate patient flow
Verify insurance coverage and assist patients with health insurance questions, including Medicare and other plans
Manage patient records by updating electronic health records (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
Handle medical billing and collections efficiently, ensuring timely processing of payments and follow-up on outstanding balances
Review documentation for accuracy, completeness, and compliance with HIPAA regulations and clinical confidentiality policies
Answer phones promptly with excellent phone etiquette; direct calls appropriately and take detailed messages when necessary
Maintain organized filing systems for medical records, insurance documents, and office supplies
Support clinical staff by reviewing care plans, assisting with CPT coding, ICD-9/10 coding, and ensuring proper documentation review
Perform general clerical duties including data entry, typing (including 10-key), faxing, copying, and managing office correspondence
Skills
Proven experience in a medical or dental office setting with strong knowledge of medical terminology and health information management
Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; familiarity with electronic health records management
Solid understanding of medical billing processes including coding (ICD-10/ICD-9), CPT coding, Medicare procedures, and insurance claim submission
Excellent customer service skills with the ability to communicate effectively with diverse patient populations; bilingual abilities are a plus
Strong computer skills including Microsoft Office Suite (Word, Excel) for documentation review and administrative tasks
Knowledge of healthcare compliance standards such as HIPAA to ensure patient confidentiality at all times
Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail in documentation review and office operations
Previous clinic or dental office experience is highly preferred; familiarity with medical collection procedures is advantageous
Exceptional organizational skills with experience in filing systems, medical records management, and office support functions
Embrace this opportunity to be an integral part of a caring healthcare team that values professionalism, efficiency, and compassion. Your dedication will directly impact patient satisfaction and clinic success!
Pay: $18.00 - $24.00 per hour
Benefits:
401(k)
Work Location: In person
Requirements
• Medical scheduling
• Medical terminology
• HIPAA
• Typing
• Organizational skills
• Dental receptionist
• Medical terminology
• HIPAA
• Typing
• Organizational skills
• Dental receptionist
About Montebello Dental Group
Montebello Dental Group proudly provides quality dental care to the community of Montebello and surrounding areas. Dr. Daniel Farkas and the staff focus on General Dentistry, Root Canal Treatment, Dentures, Dental Implants, and more. They prioritize patient comfort and utilize advanced cosmetic dentistry technology to ensure a comfortable and pleasant experience.