full-time 7 days ago
Dental Receptionist
Mon Dental Associates
Morgantown, WV 26505
From 20/hr
About the Practice
N/A Team Members
Epic Software
Office Tour & Photos
Job Description
Overview
Join our dynamic dental practice as a Dental Receptionist, where your energetic and customer-focused approach will be the first point of contact for our patients. In this vital role, you will manage patient scheduling, insurance verification, and medical records with precision and care. Your enthusiasm and organizational skills will help create a welcoming environment that ensures smooth daily operations and exceptional patient service. We are committed to fostering a positive work atmosphere that values your contributions and supports your professional growth.
Duties
Greet patients warmly and assist with check-in and check-out procedures using Electronic Health Record (EHR) systems such as Epic, Meditech, or eClinicalWorks
Verify insurance coverage, process claims, and handle medical billing using health insurance knowledge and CPT/ICD coding expertise
Schedule appointments efficiently while managing the clinic’s calendar to maximize patient flow and provider availability
Review medical documentation for accuracy, completeness, and compliance with clinical confidentiality policies
Maintain accurate medical records, update patient information, and ensure proper filing in electronic health records (EHR) systems
Answer multi-line phone systems with professional phone etiquette, providing excellent patient service and appointment support
Assist with intake procedures, insurance verification, and documentation review to streamline patient visits and billing processes
Support clinical staff by managing administrative tasks such as filing, data entry, typing, and 10-key data input
Experience
Proven clinic experience in a dental or medical office setting with familiarity in healthcare administrative support
Strong knowledge of EMR/EHR management systems including Epic, Meditech, Athenahealth or similar platforms
Experience with medical coding (ICD-10/ICD-9), CPT coding, Medicare processes, and health insurance procedures
Excellent computer skills with proficiency in Microsoft Office applications and electronic health records management software
Bilingual abilities are highly desirable to serve diverse patient populations effectively
Demonstrated ability to handle sensitive information following HIPAA regulations and clinical confidentiality policies
Previous front desk or medical receptionist experience in a healthcare environment is preferred
Join us to be part of a dedicated team that values energetic service delivery, meticulous organization, and compassionate patient care. Your expertise will help ensure our patients receive the highest quality service from their first contact through their entire visit!
Pay: From $20.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Join our dynamic dental practice as a Dental Receptionist, where your energetic and customer-focused approach will be the first point of contact for our patients. In this vital role, you will manage patient scheduling, insurance verification, and medical records with precision and care. Your enthusiasm and organizational skills will help create a welcoming environment that ensures smooth daily operations and exceptional patient service. We are committed to fostering a positive work atmosphere that values your contributions and supports your professional growth.
Duties
Greet patients warmly and assist with check-in and check-out procedures using Electronic Health Record (EHR) systems such as Epic, Meditech, or eClinicalWorks
Verify insurance coverage, process claims, and handle medical billing using health insurance knowledge and CPT/ICD coding expertise
Schedule appointments efficiently while managing the clinic’s calendar to maximize patient flow and provider availability
Review medical documentation for accuracy, completeness, and compliance with clinical confidentiality policies
Maintain accurate medical records, update patient information, and ensure proper filing in electronic health records (EHR) systems
Answer multi-line phone systems with professional phone etiquette, providing excellent patient service and appointment support
Assist with intake procedures, insurance verification, and documentation review to streamline patient visits and billing processes
Support clinical staff by managing administrative tasks such as filing, data entry, typing, and 10-key data input
Experience
Proven clinic experience in a dental or medical office setting with familiarity in healthcare administrative support
Strong knowledge of EMR/EHR management systems including Epic, Meditech, Athenahealth or similar platforms
Experience with medical coding (ICD-10/ICD-9), CPT coding, Medicare processes, and health insurance procedures
Excellent computer skills with proficiency in Microsoft Office applications and electronic health records management software
Bilingual abilities are highly desirable to serve diverse patient populations effectively
Demonstrated ability to handle sensitive information following HIPAA regulations and clinical confidentiality policies
Previous front desk or medical receptionist experience in a healthcare environment is preferred
Join us to be part of a dedicated team that values energetic service delivery, meticulous organization, and compassionate patient care. Your expertise will help ensure our patients receive the highest quality service from their first contact through their entire visit!
Pay: From $20.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Requirements
• Administrative experience
• HIPAA
• Typing
• Multi-line phone systems
• Bilingual
• HIPAA
• Typing
• Multi-line phone systems
• Bilingual
About Mon Dental Associates
Mon Dental Associates is a Morgantown dental practice focused on delivering high-quality care in a friendly, comfortable environment. The team provides personalized preventive, general, cosmetic, restorative, and dental implant services, with an emphasis on helping patients achieve healthy, confident smiles. The practice is also associated with the Morgantown Center for Mini Dental Implants.