Dental Receptionist

Overview
Join our Pediatric Team as a Dental Receptionist, where your friendly and organized approach will be the first point of contact for patients. You will manage patient scheduling, handle dental administrative tasks, and ensure a smooth flow of front office operations.

Duties
Greet patients warmly, verify appointments
Manage patient scheduling
Collect and process payments, insurance co-pays, and outstanding balances with accuracy
Review and update patient records while ensuring compliance with HIPAA and clinical confidentiality policies
Answer multi-line phone systems with professional phone etiquette; direct calls appropriately and schedule follow-up appointments
Assist with documentation review, filing medical records, and maintaining organized electronic health records
Support clinical staff by managing care plans documentation and facilitating communication between patients and dental providers
Experience
Experience as a Health care Receptionist or in a medical office environment
Familiarity with any dental software is a bonus
Knowledge of health insurance procedures including Medicare, Medicaid, and private insurance billing processes
Competency in medical terminology
Excellent customer service skills with the ability to communicate effectively over the phone and in person
Bilingual abilities are highly desirable to serve diverse patient populations
Proficiency in Microsoft Office Suite (Word, Excel) along with typing skills (including 10 key typing) for accurate data entry
Join us in creating a welcoming environment where patients feel cared for from their first contact. Your dedication to efficiency combined with compassionate service will make a meaningful difference every day!

Pay: $19.00 - $24.00 per hour
Expected hours: 40.0 per week
Benefits:
401(k) matching
Dental insurance
Employee discount
Gym membership
Health insurance
Paid time off
Vision insurance
Work Location: In person