Practice location
full-time 6 days ago

Dental Receptionist

Creative Dental Group

160 Rodney French Boulevard, New Bedford, MA 02744
19 - 25/hr

About the Practice

N/A Team Members
Other Software

Office Tour & Photos

Job Description

Job Overview
Join a dynamic healthcare team as a Dental Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage patient interactions, coordinate appointments, handle insurance verifications, and maintain accurate medical records. Your proactive attitude and attention to detail will ensure smooth clinic operations and exceptional patient service. This position offers an exciting opportunity to be part of a caring environment that values efficiency, professionalism, and positive communication.

Responsibilities
Greet patients warmly and professionally, creating a welcoming atmosphere at the front desk
Schedule appointments efficiently using dental practice management software such as Dentrix or Eaglesoft
Verify insurance coverage, process claims, and handle billing using systems like Meditech, Epic, or eClinicalWorks
Manage patient check-in and check-out processes while ensuring accurate documentation review and data entry
Answer multi-line phone systems promptly with excellent phone etiquette and assist with patient inquiries
Maintain organized dental records and ensure compliance with HIPAA regulations for health information management
Support office management tasks including filing, appointment reminders, and updating patient care plans
Requirements
Proven experience as a Medical or Dental Receptionist with clinic or dental office experience
Strong knowledge of EMR (Electronic Medical Records) systems such as Epic, Meditech, Dentrix, or Eaglesoft
Familiarity with medical billing, coding (CPT, ICD-9/10), insurance verification, and Medicare processes
Excellent computer skills including Microsoft Office Suite and proficiency in typing (10 key typing)
Ability to communicate effectively in English; bilingual skills are a plus to serve diverse patient populations
Knowledge of dental terminology, medical terminology, HIPAA compliance, and health information management standards
Prior experience handling medical scheduling, intake procedures, and front desk administrative support
Join us to make a difference in patients’ lives by providing outstanding service in a fast-paced dental environment. We are committed to supporting your professional growth while fostering a positive workplace where your skills shine!

Pay: $19.00 - $25.00 per hour
Language:
Spanish (Preferred)
Work Location: In person

Requirements

• Administrative experience
• Medical scheduling
• HIPAA
• Typing
• Filing

About Creative Dental Group

Creative Dental Group is your home for comprehensive family dentistry in New Bedford. We are committed to sustainability and eco-friendly initiatives while providing modern dental excellence with a passionate team. Our state-of-the-art dental office offers personalized treatment options in a comfortable environment.