Dental Receptionist

Job Summary
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental practice. In this essential role, you will be the welcoming face of our clinic, managing patient interactions with professionalism and warmth. Your expertise in dental administrative support, appointment scheduling, insurance verification, and electronic health record (EHR) systems will ensure smooth daily operations. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for delivering outstanding patient service, this opportunity is perfect for you! Your proactive approach will help create a positive experience for every patient who walks through our doors.

Duties
Greet patients warmly and professionally, ensuring a positive first impression
Schedule appointments efficiently using dental practice management software such as Dentrix
Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring accurate billing and claims processing
Manage patient check-in and check-out processes with attention to detail in documentation review and data entry
Handle multi-line phone systems with courteous phone etiquette, addressing patient inquiries promptly
Maintain accurate dental records, medical records, and office files while ensuring compliance with HIPAA regulations
Process payments, perform medical collection tasks, and assist with billing using EMR systems
Assist with insurance verification, claims submission, and follow-up to optimize revenue cycle management
Support clinic operations by coordinating care plans, reviewing documentation, and managing appointment schedules
Qualifications
Proven experience as a Dental Receptionist in a busy clinical setting
Strong knowledge of dental terminology and billing procedures
Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, Dentrix or Eaglesoft is highly preferred
Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and office management software
Ability to handle sensitive patient information in accordance with HIPAA standards
Exceptional customer service skills with friendly phone etiquette and professional demeanor
Bilingual abilities are a plus to serve diverse patient populations
Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
Experience with insurance verification processes and medical administrative support is highly desirable
Join our team to make a meaningful difference in patients’ lives while advancing your career in healthcare administration! We are committed to fostering an inclusive environment where your skills can shine.

Pay: From $17.00 per hour
Work Location: In person