Dental Receptionist

Job Overview
We are seeking a dynamic and friendly Dental Receptionist to join our team at Harbourside Oral and Facial Surgical Centre to cover a 12 - 18 month maternity leave. This position offers an exciting opportunity to be part of a caring team dedicated to delivering exceptional dental care in a lively, fast-paced environment. The position is for Tuesday through Friday.

The successful candidate should be conscientious, have excellent computer, communication and organization skills. Prior dental/medical receptionist or CDA experience is preferred and knowledge of Dentrix software is an asset.

Compensation is competitive and a health spending account is offered.

Duties
Greet patients warmly and professionally, creating a positive first impression
Schedule, confirm, and reschedule patient appointments using Dentrix dental practice management software
Manage multi-line phone systems to handle inquiries, appointment requests, and follow-ups
Verify patient insurance information and process payments accurately at the front desk
Maintain electronic medical records, ensuring all patient information is current and confidential
Assist patients with completing necessary forms and provide clear explanations of procedures using medical terminology when needed
Coordinate with dental staff to ensure smooth daily operations and timely patient flow
Handle administrative tasks such as filing, faxing, and managing correspondence efficiently
Experience
Previous experience as a dental receptionist is preferred.

Proficiency in Dentrix or similar dental practice management software is an asset
Familiarity with medical terminology relevant to dental care enhances communication accuracy
Demonstrated ability to operate multi-line phone systems confidently in a busy office environment
At least one year of office experience in a healthcare or administrative role is desirable
Excellent organizational skills combined with exceptional customer service abilities are crucial for success in this role
Pay: $30.00-$34.00 per hour
Expected hours: 24.0 – 32.0 per week
Benefits:
Dental care
On-site parking
Paid time off
Vision care
Experience:
Dental receptionist: 1 year (required)
Language:
English (required)
Work Location: In person