full-time 17 days ago
Dental Receptionist/Office Administrator
Guelph Southend Dental
750 Gordon Street, Guelph, ON N1G 1Y6
24–28/hr
About the Practice
N/A Team Members
Dentrix Software
Job Description
About Us
We’re a warm, community‑focused dental practice in Guelph, dedicated to providing compassionate and professional care for patients of all ages. From young children to grandparents, our goal is to create a welcoming and smooth experience from the moment patients walk in.
Work Hours
Monday to Thursday: 8:00 AM – 4:30 PM
Key Responsibilities
Greet patients warmly
Answer phone calls and emails promptly, handling inquiries, scheduling appointments, and sending reminders.
Manage appointment calendars, including bookings, confirmations, cancellations, and rescheduling.
Prepare, update, and manage patient records and charts.
Verify insurance coverage, assist with billing, process payments, and provide receipts.
Maintain a tidy and inviting reception area; manage office supplies and equipment.
Assist with patient intake and administrative support (e.g. photocopying, faxing).
Monitor inventory levels (dental and office supplies), place orders, and manage vendor relationships.
Handle billing processes, insurance claim submissions, patient payments, and accounts receivable.
Implement, and enforce office policies, procedures, and protocols to improve efficiency and compliance.
Ensure compliance with health, safety, and dental regulations (including patient privacy handling).
Act as a liaison among dentists, staff, and patients to foster smooth communication and teamwork.
Address patient concerns or feedback professionally and effectively.
Participate in marketing and promotional efforts to attract and retain patients.
Qualifications & Skills
Education: High school diploma required; post‑secondary training (e.g., Dental Office Admin, Business, Office Management) is an asset.
Experience: 2–5 years in office administration; dental practice experience is preferred.
Proficient with office software and dental practice management systems (e.g. Abeldent).
Strong customer service, organizational, multitasking, verbal, and written communication skills.
Competence in financial processes, billing, budgeting, and attention to detail.
Familiarity with regulatory compliance, privacy laws, and maintaining a safe environment.
Why Join Us?
Thrive in a supportive, family‑centric environment with a strong sense of community.
Enjoy steady, predictable hours: Monday to Thursday, 8 AM–4:30 PM.
Plenty of room for professional growth and development
Be part of a modern, collaborative clinic in the heart of Guelph.
Job Types: Full-time, Permanent
Pay: $24.00-$28.00 per hour
Expected hours: 32.0 per week
Benefits:
Dental care
On-site parking
Application question(s):
Which dental or office management software have you used (e.g., Abeldent, Tracker, Dentrix, etc.)?
Experience:
Dental receptionist: 2 years (preferred)
Work Location: In person
We’re a warm, community‑focused dental practice in Guelph, dedicated to providing compassionate and professional care for patients of all ages. From young children to grandparents, our goal is to create a welcoming and smooth experience from the moment patients walk in.
Work Hours
Monday to Thursday: 8:00 AM – 4:30 PM
Key Responsibilities
Greet patients warmly
Answer phone calls and emails promptly, handling inquiries, scheduling appointments, and sending reminders.
Manage appointment calendars, including bookings, confirmations, cancellations, and rescheduling.
Prepare, update, and manage patient records and charts.
Verify insurance coverage, assist with billing, process payments, and provide receipts.
Maintain a tidy and inviting reception area; manage office supplies and equipment.
Assist with patient intake and administrative support (e.g. photocopying, faxing).
Monitor inventory levels (dental and office supplies), place orders, and manage vendor relationships.
Handle billing processes, insurance claim submissions, patient payments, and accounts receivable.
Implement, and enforce office policies, procedures, and protocols to improve efficiency and compliance.
Ensure compliance with health, safety, and dental regulations (including patient privacy handling).
Act as a liaison among dentists, staff, and patients to foster smooth communication and teamwork.
Address patient concerns or feedback professionally and effectively.
Participate in marketing and promotional efforts to attract and retain patients.
Qualifications & Skills
Education: High school diploma required; post‑secondary training (e.g., Dental Office Admin, Business, Office Management) is an asset.
Experience: 2–5 years in office administration; dental practice experience is preferred.
Proficient with office software and dental practice management systems (e.g. Abeldent).
Strong customer service, organizational, multitasking, verbal, and written communication skills.
Competence in financial processes, billing, budgeting, and attention to detail.
Familiarity with regulatory compliance, privacy laws, and maintaining a safe environment.
Why Join Us?
Thrive in a supportive, family‑centric environment with a strong sense of community.
Enjoy steady, predictable hours: Monday to Thursday, 8 AM–4:30 PM.
Plenty of room for professional growth and development
Be part of a modern, collaborative clinic in the heart of Guelph.
Job Types: Full-time, Permanent
Pay: $24.00-$28.00 per hour
Expected hours: 32.0 per week
Benefits:
Dental care
On-site parking
Application question(s):
Which dental or office management software have you used (e.g., Abeldent, Tracker, Dentrix, etc.)?
Experience:
Dental receptionist: 2 years (preferred)
Work Location: In person
Requirements
• Dental receptionist
• Patient service
• Administrative experience
• High school diploma or GED
• Office management
• Patient service
• Administrative experience
• High school diploma or GED
• Office management
About Guelph Southend Dental
Guelph Southend Dental is a dental practice in Guelph committed to providing exceptional dentistry and extraordinary services. Led by Dr. Bader and Dr. Kherani, the team aims to make every patient feel comfortable and welcome. They offer a range of services including cleanings, dental implants, root canal treatment, teeth whitening, and more.