Dental Receptionist/Office Manager

Patient Care Coordinator / Potential Management Position
Compensation: Depends on experience
Employment Type: Full-time
We are a friendly, patient-focused dental office looking for a reliable, positive, and hardworking Patient Care Coordinator to join our team.

The ideal candidate is someone who enjoys working with patients and families, communicates well, stays organized, and works well as part of a team. We are looking for an experienced dental professional who can help create a welcoming and smooth experience for our patients from the moment they contact our office until the completion of their treatment.

Responsibilities include:
Greeting patients and checking them in and out
Answering phone calls and responding to patient questions
Scheduling and confirming appointments
Reviewing treatment plans and estimated patient portions
Collecting copays and payments
Verifying dental insurance benefits
Submitting dental insurance claims
Following up on outstanding claims and patient balances
Coordinating with the clinical team to keep the schedule running smoothly
Maintaining accurate patient and insurance information
Providing excellent customer service to patients and families
We are especially interested in candidates who are dependable, detail-oriented, professional, and able to manage multiple responsibilities in a busy dental office. Previous dental front-office experience is required. Knowledge of dental terminology, insurance, scheduling, and treatment coordination is strongly preferred.

For the right candidate with strong leadership skills and dental office experience, we may also consider this position for a management role.

This is a full-time position. Our clinical office is open Tuesday through Friday, and administrative team members are also required to work on Mondays.

Benefits include:
Medical insurance
Dental benefits
Retirement plan
Paid holidays
Paid time off
We value teamwork, professionalism, kindness, and excellent patient care. We are looking for someone who would like to grow with our practice and become a long-term member of our team.

To apply, please email your résumé and professional references. We look forward to hearing from you!

Job Type: Full-time
Pay: $21.00 - $35.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Dental office: 1 year (Required)
Customer service: 1 year (Preferred)
Work Location: In person