Dental Receptionist

Overview
Join our dynamic dental team as a Dental Receptionist and become the welcoming face of our clinic! This energetic role is vital in creating a positive patient experience from the moment they walk through the door. You will manage front desk operations, coordinate appointments, handle insurance verifications, and ensure seamless communication between patients and our clinical staff. Your enthusiasm and organizational skills will help foster a friendly, efficient environment that promotes patient satisfaction and operational excellence. This paid position offers an exciting opportunity to develop your career in a fast-paced healthcare setting while making a meaningful difference in patients’ lives.

Responsibilities
Greet patients warmly and professionally, ensuring they feel comfortable and valued during their visit
Schedule, confirm, and reschedule patient appointments using dental practice management software such as Eaglesoft
Verify insurance coverage, process claims, and handle billing inquiries with knowledge of health insurance systems
Manage patient records accurately by updating electronic health records (EHR), ensuring compliance with HIPAA confidentiality policies
Answer multi-line phone systems with excellent phone etiquette, providing clear information and directing calls appropriately
Perform insurance verification, review documentation for accuracy, and assist with billing processes
Maintain a tidy front desk area, manage filing systems for medical records, and support administrative tasks such as data entry using Microsoft Office and other office management tools
Qualifications
Prior experience in a dental or medical office environment is highly preferred; clinic experience is a plus
Strong knowledge of dental terminology, medical terminology, health insurance procedures, and medical billing practices
Proficiency with electronic health record (EHR) systems such as Eaglesoft, or similar
Familiarity with medical coding
Excellent computer skills including typing (10 key typing), Microsoft Office applications, and multi-line phone systems
Exceptional customer service skills with the ability to communicate effectively in bilingual settings if applicable
Ability to handle sensitive information with discretion while adhering to clinical confidentiality policies
Strong organizational skills to manage appointments, documentation review, filing, and office management tasks
Join us in delivering outstanding patient care through exceptional administrative support! Your dedication will help ensure our clinic runs smoothly while providing patients with a positive experience every visit. We value energetic professionals committed to excellence in healthcare administration.

Pay: $18.00 - $22.00 per hour
Benefits:
Employee discount
Work Location: In person