Dental Receptionist

Eastern Dental is committed to our patients. We proudly support the dentists who dedicate their lives to improving oral health. At Eastern Dental, fulfilling all of your dental needs is our top priority. For over 50 years, we have been providing families with full-service dental care. From children to seniors, our skilled team of dentists and specialists provide the highest level of dental care to ensure healthy and happy smiles. With multiple specialties, multiple payment options and the ability to treat your entire family, Eastern Dental is the dentist that gives you more.

Must have previous experience in medical or dental to be considered for this position

Responsibilities:

Acknowledge and greet patients upon arriving and leaving

Respond to patient questions and/or concerns and escalate if needed

Answering telephones, schedule and confirm appointments and manage front desk voicemail

Follow up on no shows and cancellation of appointments

Register patients from sign in sheet

Post charges and payments to patient accounts

Maintain the waiting area for patients

Perform other tasks as necessary

Qualifications:

Experience answering the telephone in a professional environment

Proven customer service skills

Strong communication and multi-tasking skills

Knowledge of insurance plans preferred

Experience with Denticon is preferred

Eastern Dental is an Equal Opportunity Employer

COVID-19 considerations: The safety of our employees and patients is our number one priority and we are following all Dental Association and CDC recommendations.