Dental Receptionist - Part Time

Petrolia Dentistry - Dr. Michael Hoben & Dr. Rebecca Phillips.

Part time position available Monday to Friday, approximately 20-24 hours per week.

Ideal candidates should have dental or medical reception experience with excellent communication and organizational skills, a positive attitude, and the ability to provide exceptional patient service in a busy dental office environment.

Our dental practice management software is Dentrix. We are willing to train candidates that are not familiar with this software.

Responsibilities:
Greet and assist patients in a professional and welcoming manner
Answer and direct telephone calls and respond to patient inquiries
Schedule, confirm, and coordinate patient appointments
Manage patient records and maintain accurate information
Process payments and assist with dental insurance claims and billing
Submit and follow up on insurance pre-determinations and claims
Coordinate treatment appointments and recall schedules
Communicate effectively with patients, dentists, hygienists, and other team members
Maintain confidentiality and comply with applicable privacy requirements
Assist with general administrative and reception duties as required
Maintain a clean, organized, and professional reception area
Qualifications:
Previous dental reception or dental administrative experience is preferred
Experience with dental practice management software is an asset
Knowledge of dental terminology, insurance, and billing is an asset
Excellent communication and interpersonal skills
Strong attention to detail and organizational abilities
Ability to multitask and prioritize in a busy environment
Professional, dependable, and patient-focused
Comfortable working independently as well as part of a team
Current CPR certification is preferred.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Job Type: Part-time
Work Location: In person