Practice location
full-time 2 hours ago

Dental Receptionist/Patient Coordinator

New England Dental Specialists of Norwood

Norwood, MA 02062
20 - 26/hr

About the Practice

N/A Team Members
Dentrix Software

Office Tour & Photos

Job Description

Company Overview
New England Dental Specialists of Norwood is a multi-specialty dental practice committed to providing comprehensive oral healthcare services. Our team is dedicated to delivering high-quality dental care in a welcoming and professional environment.

Job Overview
We are seeking a highly organized and personable Dental Front Desk professional to serve as the first point of contact for our patients. The ideal candidate will possess strong administrative skills, excellent communication abilities, and a thorough understanding of dental office operations. This role involves managing patient interactions, scheduling appointments, verifying insurance, and supporting the overall efficiency of the clinic.

Duties
Greet patients warmly and provide exceptional customer service while managing patient check-in and check-out processes.

Schedule appointments accurately using dental practice management software Dentrix.

Verify insurance coverage and calculate and collect co-pays and deductibles.

Maintain accurate and confidential patient records in compliance with HIPAA regulations.

Assist with insurance verification, pre-authorizations, and documentation review related to treatment plans and billing.

Manage multi-line phone systems with professional phone etiquette, addressing patient inquiries promptly.

Support administrative tasks such as filing, data entry, and maintaining office supplies to ensure smooth clinic operations.

Skills
Proven experience in dental office management or medical administrative support within a clinical setting.

Proficiency with Dentrix or other software.

Strong knowledge of dental terminology
Familiarity with health information management standards such as HIPAA compliance.

Excellent computer skills including Microsoft Office Suite and typing accuracy
Bilingual abilities are preferred to serve diverse patient populations effectively.

Exceptional organizational skills with attention to detail in documentation review and medical records management. Join our team to help create a seamless patient experience while supporting the operational excellence of our dental practice!

Job Types: Full-time, Part-time
Pay: $20.00 - $26.00 per hour
Benefits:
Employee discount
Free parking
On-the-job training
Paid jury duty
Paid time off
Paid training
Experience:
Dental front office: 1 year (Required)
Dentrix: 1 year (Preferred)
Work Location: In person

Requirements

• Administrative experience
• Medical administrative support
• Clinical documentation
• Organizational skills
• Teamwork
• Dental clinic experience

About New England Dental Specialists of Norwood

New England Dental Specialists of Norwood is dedicated to providing exceptional dental care and compassion to patients in Norwood and surrounding areas. Our specialists prioritize patient comfort and work closely with individuals to address their dental needs effectively. We aim to inform and involve our patients in their treatment decisions, ensuring their well-being and health improvement.