Practice location
full-time 12 days ago

Dental Receptionist / Patient Treatment Coordinator

Mountainview Dental Care

261 Martindale Road, St. Catharines, ON L2W 1A2
25–28/hr

About the Practice

N/A Team Members
Dentrix Software

Office Tour & Photos

Job Description

Overview
We are a patient-centered dental practice seeking a highly professional, organized, and personable Dental Receptionist to serve as the welcoming first point of contact for our patients. This position is ideal for an individual who takes pride in their work, demonstrates exceptional attention to detail, and genuinely enjoys creating positive experiences for others.

The Dental Receptionist plays an integral role in the smooth and efficient operation of our practice. While you will not be expected to manage every aspect of the office, your contribution will be essential to maintaining an organized, professional, and welcoming environment. From the moment patients arrive, you will help ensure they feel valued, comfortable, and well cared for.

We are looking for someone who thrives in a team oriented environment, communicates clearly and professionally, and understands the importance of providing exceptional patient service while maintaining efficiency and organization.

What You’ll Do
Welcome patients warmly and professionally, in person and over the phone
Schedule, confirm, and manage appointments efficiently
Handle payments and basic insurance coordination with accuracy
Maintain patient records with care, confidentiality, and attention to detail
Communicate clearly with the clinical team to support patient flow
Help keep the front desk organized, calm, and efficient
Contribute to a positive, respectful team culture
You might be a great fit if you:
Have previous experience in a dental office (preferred)
Are reliable, organized, and detail-oriented
Communicate clearly and kindly, even on busy days
Take ownership of your role and follow through
Enjoy being part of a team that supports one another
Are comfortable with Abel dental software (or willing to learn)
Education & Experience
Dental or healthcare administrative experience preferred
Knowledge of dental terminology and insurance is an asset
Strong customer service and organizational skills required
Why Work With Us?

We believe a great dental office runs on mutual respect, clear expectations, and teamwork. We value people who want to grow, who care about doing things well, and who appreciate a workplace where professionalism and kindness go hand in hand.

If you’re looking for a role where your work is appreciated and your contribution truly matters, we’d love to hear from you.

Compensation & Benefits
$25-28 per hour, based on experience
32–36 hours per week (consistent, predictable schedule)
Annual performance-based bonuses
Dental benefits
Supportive, respectful work environment
Long-term stability in a well-established practice
How to Apply:
Please submit your resume and a brief cover letter outlining your experience to reception@drjohnperri.com
Job Types: Full-time, Permanent
Pay: $25.00-$28.00 per hour
Benefits:
Dental care
On-site parking
Experience:
Dental receptionist: 1 year (required)
Work Location: In person

Requirements

• Organizational skills
• Dental receptionist
• Patient service
• Schedule management
• Dentrix

About Mountainview Dental Care

Mountainview Dental Care is dedicated to providing quality, informed dental care with compassion. Their treatment philosophy focuses on honesty, sincerity, and patient-centered care. With a full range of dental services, they welcome patients of all ages and anxiety levels.