Dental Receptionist – Pediatric Dental Office | Sachse, TX $17–$19/hr | 20hrs/week includi Saturdays

About Us
Turtle Bay Pediatric Dentistry is a fun, friendly, and modern pediatric dental practice focused on delivering exceptional care in a welcoming, child-centered environment. We value kindness, teamwork, and creating memorable experiences for every family who walks through our doors.

Position Summary
The Receptionist is the first point of contact for our patients and parents. This role is responsible for creating a warm and professional welcome, managing the daily patient schedule, verifying insurance, coordinating treatment appointments, and supporting smooth office operations. The ideal candidate is positive, reliable, detail-oriented, and enjoys working with children and families.

Key Responsibilities
Patient Experience & Communication
Welcome patients and parents with a friendly, upbeat attitude
Answer phone calls promptly and professionally
Maintain a clean, organized, and kid-friendly reception area
Provide clear communication regarding treatment plans, appointments, and office policies
Assist parents with new patient forms, online registration, and consent forms
Drop off flyers and business cards at businesses to promote the practice
Sweep and Clean the practice
Scheduling & Administrative Duties
Manage the daily schedule for the dentist and hygiene chairs
Confirm appointments, send reminders, and follow up on missed appointments
Coordinate patient flow to ensure minimal wait times
Scan and upload documents into Open Dental, our Electronic Health Record
Maintain patient records accurately and securely (HIPAA compliance)
Insurance & Financial Coordination
Verify insurance eligibility and benefits (PPO plans)
Enter insurance details into Open Dental accurately
Estimate patient portions and communicate costs to parents
Collect co-pays, deductibles, and outstanding balances
Process payments and generate receipts
Assist with claim preparation or follow-up as needed
Office Operations
Assist with daily opening and closing duties
Prepare and track referral forms and school/work notes
Coordinate with clinical team to ensure smooth patient flow
Support marketing efforts (reviews, social media check-ins, flyers)
Perform occasional light office tasks (inventory, mail, deliveries)
Qualifications
Previous dental front desk or medical office experience preferred
Knowledge of Open Dental (preferred but not required — training provided)
Understanding of insurance verification and basic billing
Strong social skills, verbal communication and customer service skills
Comfortable working in a pediatric environment and interacting with children
Ability to multitask and stay organized in a fast-paced setting
Reliable, punctual, and team-oriented
Able to speak Spanish fluently - dealbreaker
Personality & Culture Fit
We are looking for someone who is:
Warm, patient, and excellent with children
Calm under pressure and solution-oriented
Respectful, trustworthy, and dependable
Positive and enthusiastic about being part of a growing practice
Able to contribute to a fun, family-friendly environment (Turtle Bay theme)
Work Schedule
Tuesday 9am to 4pm, Friday 8am to 5pm, Saturday 8am to 12 noon
Compensation & Benefits
Competitive hourly rate (based on experience)
Opportunity for bonuses as the practice grows
Professional development and training provided
Apply here or email resume to info@turtlebaypediatricdentistry.com
Pay: $17.00 - $19.00 per hour
Work Location: In person