full-time 2 months ago
Dental Receptionist
Smile Works Family Dentistry
Pittsfield, MA 01201
20 - 23/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Join Our Growing Dental Team!
We are seeking a friendly, organized, and motivated Bilingual Front Desk Associate (English/Spanish) to join our busy and patient-focused dental practice. If you enjoy helping people, thrive in a fast-paced environment, and have excellent communication skills, we'd love to hear from you!
Position Summary
As the first point of contact for our patients, you will play a vital role in creating a welcoming experience while ensuring the smooth day-to-day operation of our front office.
Responsibilities
Greet patients warmly and provide exceptional customer service.
Answer incoming phone calls and schedule appointments.
Confirm appointments and manage patient recalls.
Verify dental insurance eligibility and benefits.
Obtain pre-authorizations and submit pre-treatment estimates when needed.
Collect co-payments and outstanding balances.
Check patients in and out efficiently.
Maintain accurate patient records in the practice management software.
Coordinate with clinical staff to ensure an efficient patient flow.
Handle patient questions regarding treatment plans, insurance, and financial arrangements.
Maintain HIPAA compliance and patient confidentiality.
Perform general administrative and office support duties.
Qualifications
Fluent in both English and Spanish (required).
Previous dental front desk or dental office experience preferred.
Knowledge of dental insurance plans and terminology is an asset.
Strong customer service and communication skills.
Excellent organizational and multitasking abilities.
Professional appearance and positive attitude.
Ability to work independently and as part of a team.
Proficient with computers; experience with dental software such as Open Dental or Dentrix is a plus.
What We Offer
Competitive pay based on experience.
Paid training.
Opportunities for professional growth.
Supportive and friendly team environment.
Employee dental benefits.
Paid time off and holiday benefits (where applicable).
We are looking for someone who is dependable, compassionate, detail-oriented, and passionate about providing outstanding patient care.
If you're ready to make a difference and become part of a team that values excellence and patient satisfaction, we'd love to meet you!
Apply today by submitting your resume and a brief cover letter.
Pay: $20.00 - $23.00 per hour
Benefits:
Employee discount
Paid time off
Work Location: In person
We are seeking a friendly, organized, and motivated Bilingual Front Desk Associate (English/Spanish) to join our busy and patient-focused dental practice. If you enjoy helping people, thrive in a fast-paced environment, and have excellent communication skills, we'd love to hear from you!
Position Summary
As the first point of contact for our patients, you will play a vital role in creating a welcoming experience while ensuring the smooth day-to-day operation of our front office.
Responsibilities
Greet patients warmly and provide exceptional customer service.
Answer incoming phone calls and schedule appointments.
Confirm appointments and manage patient recalls.
Verify dental insurance eligibility and benefits.
Obtain pre-authorizations and submit pre-treatment estimates when needed.
Collect co-payments and outstanding balances.
Check patients in and out efficiently.
Maintain accurate patient records in the practice management software.
Coordinate with clinical staff to ensure an efficient patient flow.
Handle patient questions regarding treatment plans, insurance, and financial arrangements.
Maintain HIPAA compliance and patient confidentiality.
Perform general administrative and office support duties.
Qualifications
Fluent in both English and Spanish (required).
Previous dental front desk or dental office experience preferred.
Knowledge of dental insurance plans and terminology is an asset.
Strong customer service and communication skills.
Excellent organizational and multitasking abilities.
Professional appearance and positive attitude.
Ability to work independently and as part of a team.
Proficient with computers; experience with dental software such as Open Dental or Dentrix is a plus.
What We Offer
Competitive pay based on experience.
Paid training.
Opportunities for professional growth.
Supportive and friendly team environment.
Employee dental benefits.
Paid time off and holiday benefits (where applicable).
We are looking for someone who is dependable, compassionate, detail-oriented, and passionate about providing outstanding patient care.
If you're ready to make a difference and become part of a team that values excellence and patient satisfaction, we'd love to meet you!
Apply today by submitting your resume and a brief cover letter.
Pay: $20.00 - $23.00 per hour
Benefits:
Employee discount
Paid time off
Work Location: In person
Requirements
• Spanish
• English
• Medical administrative support
• HIPAA
• Attention to detail
• English
• Medical administrative support
• HIPAA
• Attention to detail
About Smile Works Family Dentistry
Smile Works Family Dentistry is dedicated to creating healthy, beautiful smiles with compassionate and expert dental care. Dr. Divya Mudumba, the owner, is a 2026 Invisalign® Platinum Provider and focuses on providing comfort-focused dental care for children and families while serving underserved communities.
Position Closed
This job is no longer accepting applications.