Dental Receptionist

Job Summary
We are seeking an energetic and detail-oriented Dental Receptionist to join our dynamic dental team. In this vital role, you will serve as the first point of contact for patients, ensuring a welcoming and professional environment. Your responsibilities will include managing patient appointments, handling medical and dental administrative tasks, and supporting the smooth operation of the clinic. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a passion for providing outstanding patient service. This paid position offers an exciting opportunity to contribute to a caring healthcare environment while utilizing your administrative expertise.

Responsibilities
Greet patients warmly and professionally, creating a positive first impression
Schedule, confirm, and manage patient appointments using dental practice management software
Collect and process payments, including medical collections and insurance co-pays
Verify patient insurance coverage and assist with benefits inquiries using systems such as Epic, Meditech, or Athenahealth
Maintain accurate and up-to-date medical records and documentation review in compliance with HIPAA regulations
Handle phone communication with patients, insurance companies, and vendors with excellent phone etiquette
Manage electronic health records (EHR) systems, including data entry, filing, and retrieval of patient information
Assist with billing procedures, coding (CPT, ICD-9/10), and medical billing processes as needed
Support clinical staff by preparing patient charts, updating care plans, and managing medical records efficiently
Ensure clinic operations run smoothly by performing clerical tasks such as filing, typing (including 10 key typing), and data entry
Skills
Proven experience in a dental or medical office setting with strong clinic experience
Proficiency in EMR/EHR systems such as Epic, Meditech, eClinicalWorks, or Athenahealth
Knowledge of health insurance processes including Medicare, Medicaid, HIPAA compliance, and health information management
Excellent customer service skills with the ability to handle sensitive information confidentially
Strong computer skills including Microsoft Office Suite (Word, Excel) for documentation and communication purposes
Ability to communicate effectively in bilingual settings is a plus
Experience with front desk operations such as scheduling, phone etiquette, filing, and office management
Attention to detail in documentation review and accuracy in medical records management
Ability to multitask efficiently in a fast-paced clinical environment while maintaining professionalism
Join us to be part of a dedicated team committed to delivering exceptional dental care while supporting your professional growth!

Pay: $19.88 - $22.96 per hour
Expected hours: 20.0 – 35.0 per week
Benefits:
Free parking
Work Location: In person