Practice location
full-time 24 days ago

Dental Receptionist

Dr Shane Holt

Port Hawkesbury, NS
Competitive Compensation

About the Practice

N/A Team Members
Other Software

Office Tour & Photos

Job Description

We are looking for a friendly, organized, and dependable Dental Receptionist to join our privately owned dental practice.

As the first point of contact for our patients, you’ll play an important role in creating a welcoming and positive experience from the moment they call or walk through our doors. We’re looking for someone who enjoys working with people, communicates well, stays organized, and works well as part of a team.

Previous dental experience is an asset, but we are happy to consider the right candidate who is eager to learn and grow with our practice.

What You’ll Be Doing
Warmly greet patients and help create a comfortable, welcoming environment
Schedule, confirm, and manage patient appointments using cloud-based dental software
Answer incoming calls and respond to patient questions and inquiries
Manage patient communications in a friendly and professional manner
Maintain accurate and confidential electronic patient records
Assist with patient check-in and check-out
Verify insurance information and assist with dental insurance claims as needed
Collect and process patient payments
Communicate with patients regarding appointments, treatments, and general dental information
Work closely with dentists, hygienists, assistants, and other team members to help keep the day running smoothly
Assist with other administrative and front-desk duties as required
What We’re Looking For
Previous dental reception or dental office experience is preferred, but not required
Familiarity with dental software and electronic patient records is an asset
Knowledge of dental terminology is an asset
Strong organizational and multitasking skills
Excellent verbal and written communication skills
A friendly, professional, and patient-focused attitude
Strong attention to detail
Ability to maintain patient confidentiality
Dependable, self-motivated, and comfortable taking initiative
Someone who enjoys being part of a collaborative team and contributing to a positive workplace
What We Offer
We are a privately owned dental practice that values excellent patient care, teamwork, and creating a positive environment for both our patients and our staff.

Wage and benefits will be negotiated based on experience.

If you are friendly, organized, enjoy working with people, and are interested in becoming part of a supportive dental team, we would love to hear from you!

Please apply through Indeed with your resume.

Job Type: Full-time
Expected hours: 36.0 – 40.0 per week
Work Location: In person

Requirements

• Organizational skills
• Electronic medical records
• EHR systems
• Dental receptionist
• Patient service

About Dr Shane Holt

Woodstock Dental and Wellness Centre is a practice inspired by a passion for holistic dental care, treating patients as whole individuals rather than just a set of teeth. Dr. Hilary Pada leads the team with a focus on personalized care and understanding the connection between oral health and overall well-being.