Practice location
full-time 3 months ago

Dental Receptionist

Mackenzie Smiles Dentistry

Richmond Hill, ON L4C 9M7
25–33/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Job Summary
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires strong administrative skills, familiarity with dental and medical terminology, and experience with dental office software Abeldent. The Dental Receptionist will play a vital role in ensuring smooth patient flow, accurate record keeping, and excellent customer service.

Duties
Greet patients warmly and check them in upon arrival, ensuring a positive first impression
Schedule, confirm, and reschedule patient appointments using Abeldent dental practice management software
Manage multi-line phone systems to answer inquiries, direct calls appropriately, and handle appointment requests
Verify patient insurance information and process billing using electronic medical records systems .

Collect payments, co-pays, and outstanding balances accurately at the front desk
Maintain organized patient records in compliance with HIPAA regulations and office policies
Prepare patient charts and update medical histories with relevant information
Assist with administrative tasks such as filing, faxing, and data entry to support daily operations
Coordinate with dental staff to ensure efficient patient flow and timely appointment scheduling
Requirements
Previous experience as a dental receptionist or in a medical office setting is highly preferred
Proficiency with dental practice management abeldent soft ware.

Strong knowledge of medical terminology relevant to dentistry and healthcare documentation
Excellent communication skills, both verbal and written, with a friendly professional demeanor
Ability to manage multi-line phone systems efficiently and handle multiple tasks simultaneously
Office experience in a fast-paced environment demonstrating organizational skills and attention to detail
Familiarity with electronic medical records systems and HIPAA compliance standards
Prior experience working at the front desk of a dental or medical office is desirable
High level of professionalism, reliability, and customer service orientation
Pay: $25.00-$33.00 per hour
Benefits:
Flexible schedule
On-site parking
Work Location: In person

Requirements

• Administrative experience
• Dental office experience
• Dental receptionist

About Mackenzie Smiles Dentistry

Mackenzie Smiles Dentistry in Richmond Hill, ON is a dental office conveniently located near Mackenzie Health Hospital and Alexander Mackenzie High School. With a commitment to quality dental care, our experienced team offers a wide range of services, including emergency dentistry, cosmetic dentistry, dental exams and cleanings, and Invisalign. We aim to provide personalized and stress-free care in a warm and inviting atmosphere.

Position Closed

This job is no longer accepting applications.

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