full-time 28 days ago
Dental Receptionist
Mike Chang DDS
1239 Harrison Street, San Leandro, CA 94577
27.63 - 38.27/hr
About the Practice
N/A Team Members
Eaglesoft Software
Office Tour & Photos
Job Description
Job Summary
We are seeking a dynamic and organized Dental Receptionist / Insurance expert to join our vibrant dental team! In this essential role, you will be the friendly first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-in and check-out. Your expertise in medical administrative support, medical office management, and patient service will help foster a positive environment while maintaining clinical confidentiality policies. If you thrive in fast-paced settings, possess excellent communication skills, and have a passion for healthcare, this opportunity is perfect for you! This paid position offers a chance to grow your career within a supportive dental practice environment.
Duties
Greet patients warmly and manage patient check-in/check-out processes with professionalism and efficiency
Schedule appointments using EMR (Electronic Medical Records) systems such as Epic, Meditech, or eClinicalWorks
Verify patient insurance coverage and process payments accurately using health insurance knowledge and medical billing procedures
Maintain accurate medical records, review documentation for completeness, and ensure compliance with HIPAA regulations
Handle phone communication with patients, providers, and insurance companies while practicing excellent phone etiquette
Manage electronic health records (EHR) systems including Practice Works, Google Sheets for documentation review and data entry
Assist with medical coding tasks such as CPT coding, ICD-9/10 coding, and Medicare documentation to support billing processes
Support clinical staff by managing care plans documentation and coordinating appointment schedules efficiently
File patient records securely, perform 10 key typing tasks quickly and accurately, and maintain organized filing systems
Skills
Proven experience as a medical receptionist or in a dental clinic setting with strong clerical experience
Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks or similar platforms
Knowledge of health insurance procedures including medical collection processes and health information management
Familiarity with dental terminology, HIPAA compliance.
Excellent customer service skills with the ability to communicate effectively via phone and in person
Strong computer skills including Microsoft Office Suite (Word, Excel) for administrative tasks
Bilingual abilities are highly desirable to serve diverse patient populations effectively
Experience with medical office management tasks such as filing, documentation review, and clinic operations management
Ability to handle sensitive information with discretion while adhering to clinical confidentiality policies
Demonstrated organizational skills with attention to detail in managing medical records and appointment schedules
Join us to make a meaningful difference in patient care while advancing your career in a supportive healthcare environment!
Pay: $27.63 - $38.27 per hour
Benefits:
Dental insurance
Opportunities for advancement
Paid time off
Retirement plan
Work Location: In person
We are seeking a dynamic and organized Dental Receptionist / Insurance expert to join our vibrant dental team! In this essential role, you will be the friendly first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-in and check-out. Your expertise in medical administrative support, medical office management, and patient service will help foster a positive environment while maintaining clinical confidentiality policies. If you thrive in fast-paced settings, possess excellent communication skills, and have a passion for healthcare, this opportunity is perfect for you! This paid position offers a chance to grow your career within a supportive dental practice environment.
Duties
Greet patients warmly and manage patient check-in/check-out processes with professionalism and efficiency
Schedule appointments using EMR (Electronic Medical Records) systems such as Epic, Meditech, or eClinicalWorks
Verify patient insurance coverage and process payments accurately using health insurance knowledge and medical billing procedures
Maintain accurate medical records, review documentation for completeness, and ensure compliance with HIPAA regulations
Handle phone communication with patients, providers, and insurance companies while practicing excellent phone etiquette
Manage electronic health records (EHR) systems including Practice Works, Google Sheets for documentation review and data entry
Assist with medical coding tasks such as CPT coding, ICD-9/10 coding, and Medicare documentation to support billing processes
Support clinical staff by managing care plans documentation and coordinating appointment schedules efficiently
File patient records securely, perform 10 key typing tasks quickly and accurately, and maintain organized filing systems
Skills
Proven experience as a medical receptionist or in a dental clinic setting with strong clerical experience
Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks or similar platforms
Knowledge of health insurance procedures including medical collection processes and health information management
Familiarity with dental terminology, HIPAA compliance.
Excellent customer service skills with the ability to communicate effectively via phone and in person
Strong computer skills including Microsoft Office Suite (Word, Excel) for administrative tasks
Bilingual abilities are highly desirable to serve diverse patient populations effectively
Experience with medical office management tasks such as filing, documentation review, and clinic operations management
Ability to handle sensitive information with discretion while adhering to clinical confidentiality policies
Demonstrated organizational skills with attention to detail in managing medical records and appointment schedules
Join us to make a meaningful difference in patient care while advancing your career in a supportive healthcare environment!
Pay: $27.63 - $38.27 per hour
Benefits:
Dental insurance
Opportunities for advancement
Paid time off
Retirement plan
Work Location: In person
Requirements
• Administrative experience
• Clerical experience
• HIPAA
• Organizational skills
• Typing
• Clerical experience
• HIPAA
• Organizational skills
• Typing
About Mike Chang DDS
Bancroft Dental Care in San Leandro, CA is a trusted part of the community with a 28-year tradition of dental excellence. They provide comprehensive dental care, including preventive education, routine hygiene, cosmetic, and restorative solutions. The practice focuses on patient safety, same-day emergency care, and affordable dental coverage.