Dental Receptionist

Overview
Join our dynamic healthcare team as a Dental Receptionist, where your energetic and organized approach will be the first point of contact for our patients. In this vital role, you will manage front desk operations, facilitate smooth patient flow, and ensure exceptional customer service. This paid position offers an exciting opportunity to contribute to quality dental care while honing your skills in office management.

Responsibilities
Greet patients warmly and manage patient check-in/check-out processes with professionalism and efficiency
Schedule appointments using dental clinic management software and coordinate provider calendars
Verify patient insurance coverage, process payments, and handle billing inquiries with accuracy
Maintain and update electronic health records (EHR) specifically Open Dental
Review documentation for completeness and accuracy in accordance with clinical confidentiality policies and HIPAA regulations
Answer phones with excellent phone etiquette, providing clear communication and appointment confirmations
Support clinical staff by managing dental records, filing documents, and performing data entry tasks.

Maintain health information management standards and ensure compliance with HIPAA
Qualifications
Bilingual abilities are highly desirable to serve diverse patient populations effectively
Excellent customer service skills combined with professional phone communication and office etiquette
Strong organizational skills with attention to detail in filing, data entry, and maintaining accurate medical records
Prior dental clinic experience not required; training will be provided for specific software tools
Pay: $17.00 - $19.00 per hour
Work Location: In person