Dental Receptionist

Overview
Join our dynamic healthcare team as a Dental Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate patient appointments, and ensure seamless communication between patients and the dental care team. Your positive attitude and attention to detail will contribute to creating a welcoming environment while supporting efficient clinic operations. This paid position offers an exciting opportunity to develop your skills in medical administrative support within a fast-paced dental setting.

Duties
Greet patients warmly, verify insurance information, and assist with patient intake processes using EMR (Electronic Medical Records) systems such as Dentrix or Eaglesoft
Schedule appointments accurately and efficiently utilizing dental office management software
Verify insurance coverage, including Medicare and other health plans, and perform insurance verification tasks
Manage multi-line phone systems, answer inquiries professionally, and direct calls appropriately
Handle medical billing and collections using Meditech, Epic, or Athenahealth platforms while ensuring compliance with HIPAA regulations
Review documentation for accuracy, including CPT coding, ICD-10/ICD-9 coding, and care plans to support billing processes
Maintain organized dental records and perform filing of patient documents in accordance with health information management standards
Skills
Proven experience in dental office or clinic administrative roles with strong knowledge of dental terminology and medical coding practices
Proficiency in EMR systems such as Dentrix, Eaglesoft, Meditech, Epic, or Athenahealth; familiarity with eClinicalWorks is a plus
Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing (10 key typing skills) for efficient documentation review and data entry
Strong understanding of HIPAA guidelines to ensure patient privacy and confidentiality at all times
Exceptional customer service skills with professional phone etiquette and the ability to handle multi-line phone systems confidently
Bilingual abilities are highly desirable to serve diverse patient populations effectively
Experience with insurance verification, medical billing, ICD coding (ICD-10/ICD-9), CPT coding, and health information management practices
Ability to manage front desk duties efficiently while maintaining a friendly demeanor in a fast-paced environment
Join us as a Dental Receptionist where your enthusiasm for healthcare administration will make a meaningful difference! We are committed to supporting your professional growth through comprehensive training in dental terminology, office management systems like Dentrix or Eaglesoft, and medical billing procedures. Your contribution will help create a smooth patient experience while ensuring the clinic operates efficiently. This is an excellent opportunity for those passionate about healthcare support roles seeking an engaging work environment that values dedication and professionalism.

Pay: $17.00 - $25.00 per hour
Benefits:
Dental insurance
Work Location: In person