full-time 26 days ago
Dental Receptionist/Scheduler
Nordstrom Family Dental
1001 East Usa Circle, Wasilla, AK 99654
16 - 19/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Nordstrom Family Dental and Wee Care Pediatric Dentistry are looking for a team orientated, customer service enthusiast, outgoing person with dental or medical office experience to join our front desk team.
The front desk is responsible for providing superb customer service from the first phone call to reserving the next visit.
PRIMARY Job Duties:
· Greet patients when they enter or leave the office
· Answer incoming calls and direct the caller to the proper person, taking messages and reserving appointments
· Register new patients; ensure all paperwork is complete
· Verify patient insurance eligibility and benefits details prior to appointment and ensure the information is entered correctly in the patient's record
· Ensure all patient records are ready (update patient record, verify insurance and benefits) before the patient's appointment
· Make outbound calls to confirm patients, reschedule patients that do not make their appointment, and patients that have treatment to be completed
· Ensure all patient records are prepared and current for the following day
· Perform routine record maintenance
· Check out patient appointments and collect cost share when appropriate
· Schedule patient's next visit
MINIMUM QUALIFICATIONS
· Graduation from a senior high school or GED equivalent
· One year experience in a healthcare front office
· Team orientated work experience
· Telephone skills: Proper telephone etiquette and information gathering skills
· Computer skills: Windows and Internet
· Ability to demonstrate high level of customer service and satisfaction
· Enjoy working with children
· Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
We offer a competitive salary and benefits including: paid holidays, sick pay, Simple IRA and dental benefits
Monday-Thursday 9:00 am to 5:00 pm (varies depending on patient load)
Job Type: Part-time
Experience:
Customer service: 1 year (Preferred)
Work Location: In person
Job Type: Part-time
Pay: $16.00 - $19.00 per hour
Ability to Relocate:
Wasilla, AK 99654: Relocate before starting work (Required)
Work Location: In person
The front desk is responsible for providing superb customer service from the first phone call to reserving the next visit.
PRIMARY Job Duties:
· Greet patients when they enter or leave the office
· Answer incoming calls and direct the caller to the proper person, taking messages and reserving appointments
· Register new patients; ensure all paperwork is complete
· Verify patient insurance eligibility and benefits details prior to appointment and ensure the information is entered correctly in the patient's record
· Ensure all patient records are ready (update patient record, verify insurance and benefits) before the patient's appointment
· Make outbound calls to confirm patients, reschedule patients that do not make their appointment, and patients that have treatment to be completed
· Ensure all patient records are prepared and current for the following day
· Perform routine record maintenance
· Check out patient appointments and collect cost share when appropriate
· Schedule patient's next visit
MINIMUM QUALIFICATIONS
· Graduation from a senior high school or GED equivalent
· One year experience in a healthcare front office
· Team orientated work experience
· Telephone skills: Proper telephone etiquette and information gathering skills
· Computer skills: Windows and Internet
· Ability to demonstrate high level of customer service and satisfaction
· Enjoy working with children
· Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
We offer a competitive salary and benefits including: paid holidays, sick pay, Simple IRA and dental benefits
Monday-Thursday 9:00 am to 5:00 pm (varies depending on patient load)
Job Type: Part-time
Experience:
Customer service: 1 year (Preferred)
Work Location: In person
Job Type: Part-time
Pay: $16.00 - $19.00 per hour
Ability to Relocate:
Wasilla, AK 99654: Relocate before starting work (Required)
Work Location: In person
Requirements
• Administrative experience
• Organizational skills
• Medical records
• Attention to detail
• Dental receptionist
• Organizational skills
• Medical records
• Attention to detail
• Dental receptionist
About Nordstrom Family Dental
Nordstrom Family Dental, founded in 2008, is committed to putting your dental needs first in a warm and friendly environment. Dr. Nordstrom, raised in Missoula, Montana, carries on his father's legacy in dentistry. The practice offers gentle ultrasonic cleanings, nitrous sedation, and welcomes families.