full-time 2 hours ago
Dental Receptionist/Scheduler
GP dental
118 Concord Street, Framingham, MA 01702
20 - 25/hr
About the Practice
N/A Team Members
Other Software
Job Description
Job Overview
We are seeking a dynamic and detail-oriented Dental Receptionist/Scheduler to join our busy dental practice! In this vital role, you will be the friendly face and organized voice of our clinic, ensuring smooth patient flow, accurate appointment scheduling, and exceptional customer service. Your expertise in dental terminology, medical administrative support, and familiarity with various electronic health record (EHR) systems will help us deliver top-tier care and streamline office operations. If you thrive in a fast-paced environment, possess excellent communication skills, and are passionate about patient care, this is the perfect opportunity for you to make a positive impact every day!
Duties
Greet patients warmly upon arrival and assist with check-in procedures using dental office management software such as Dentrix or Eaglesoft
Schedule appointments efficiently while managing multiple-line phone systems and maintaining accurate calendars for providers
Verify insurance coverage and perform insurance verification using systems like Epic, Meditech, Athenahealth, or eClinicalWorks
Collect patient information, update medical records, and review documentation to ensure completeness and accuracy
Handle billing processes including medical collection tasks, coding (CPT, ICD-9/10), and documentation review in compliance with HIPAA regulations
Manage patient inquiries via phone with professional phone etiquette and provide exceptional customer service
Maintain organized filing of dental records, medical records, and other administrative documents in accordance with health information management standards
Requirements
Proven experience as a Medical Receptionist or Dental Receptionist with clinic or dental office experience
Strong knowledge of dental terminology, medical terminology, ICD coding (ICD-9/10), CPT coding, and medical billing processes
Familiarity with EMR systems such as Dentrix, Eaglesoft, or similar platforms like Meditech or Epic
Ability to verify insurance benefits including Medicare and other third-party payers effectively
Excellent computer skills including proficiency in Microsoft Office applications and typing (including 10-key typing)
Exceptional organizational skills with attention to detail for documentation review and office management tasks
Bilingual abilities are a plus to serve diverse patient populations effectively
Knowledge of HIPAA regulations to ensure patient confidentiality and secure handling of health information
Prior clinic or hospital experience is highly desirable; familiarity with dental clinic workflows is preferred
Strong communication skills paired with professional phone etiquette to provide outstanding patient service
Join our team where your skills will help create a welcoming environment for patients while supporting efficient office operations. We value energetic professionals dedicated to delivering excellent care through meticulous administrative support!
Pay: $20.00 - $25.00 per hour
Benefits:
Employee discount
Flexible schedule
Free parking
Opportunities for advancement
Paid orientation
Paid time off
Work Location: In person
We are seeking a dynamic and detail-oriented Dental Receptionist/Scheduler to join our busy dental practice! In this vital role, you will be the friendly face and organized voice of our clinic, ensuring smooth patient flow, accurate appointment scheduling, and exceptional customer service. Your expertise in dental terminology, medical administrative support, and familiarity with various electronic health record (EHR) systems will help us deliver top-tier care and streamline office operations. If you thrive in a fast-paced environment, possess excellent communication skills, and are passionate about patient care, this is the perfect opportunity for you to make a positive impact every day!
Duties
Greet patients warmly upon arrival and assist with check-in procedures using dental office management software such as Dentrix or Eaglesoft
Schedule appointments efficiently while managing multiple-line phone systems and maintaining accurate calendars for providers
Verify insurance coverage and perform insurance verification using systems like Epic, Meditech, Athenahealth, or eClinicalWorks
Collect patient information, update medical records, and review documentation to ensure completeness and accuracy
Handle billing processes including medical collection tasks, coding (CPT, ICD-9/10), and documentation review in compliance with HIPAA regulations
Manage patient inquiries via phone with professional phone etiquette and provide exceptional customer service
Maintain organized filing of dental records, medical records, and other administrative documents in accordance with health information management standards
Requirements
Proven experience as a Medical Receptionist or Dental Receptionist with clinic or dental office experience
Strong knowledge of dental terminology, medical terminology, ICD coding (ICD-9/10), CPT coding, and medical billing processes
Familiarity with EMR systems such as Dentrix, Eaglesoft, or similar platforms like Meditech or Epic
Ability to verify insurance benefits including Medicare and other third-party payers effectively
Excellent computer skills including proficiency in Microsoft Office applications and typing (including 10-key typing)
Exceptional organizational skills with attention to detail for documentation review and office management tasks
Bilingual abilities are a plus to serve diverse patient populations effectively
Knowledge of HIPAA regulations to ensure patient confidentiality and secure handling of health information
Prior clinic or hospital experience is highly desirable; familiarity with dental clinic workflows is preferred
Strong communication skills paired with professional phone etiquette to provide outstanding patient service
Join our team where your skills will help create a welcoming environment for patients while supporting efficient office operations. We value energetic professionals dedicated to delivering excellent care through meticulous administrative support!
Pay: $20.00 - $25.00 per hour
Benefits:
Employee discount
Flexible schedule
Free parking
Opportunities for advancement
Paid orientation
Paid time off
Work Location: In person
Requirements
• Administrative experience
• Medical billing
• Health information management
• ICD-10
• Medical administrative support
• Medical billing
• Health information management
• ICD-10
• Medical administrative support
About GP dental
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