Practice location
full-time 9 hours ago

Dental Receptionist

CENTER FOR PROGRESSIVE DENTISTRY

Scottsdale, AZ 85260
22.00 - 31.12/hr

About the Practice

1 Team Members
Dentrix Software

Office Tour & Photos

Job Description

Job Summary
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental practice. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks with precision and professionalism. Your energetic approach will ensure smooth clinic operations, accurate documentation, and a welcoming environment that keeps patients engaged and confident in their care. If you thrive in fast-paced settings, possess excellent communication skills, and have a passion for healthcare support, this opportunity is perfect for you!

Duties
Prefer Dentrix background
Greet patients warmly and professionally, creating a positive first impression of the clinic
Schedule appointments efficiently using dental practice management software and coordinate patient flow
Verify patient insurance coverage, explain billing procedures, and collect payments using medical billing systems
Manage electronic health records (EHR systems) such as Epic, Meditech, or eClinicalWorks to ensure accurate documentation review and updates
Handle phone communication with patients, insurance companies, and vendors with courteous phone etiquette
Prepare and review clinical documentation, including care plans, CPT coding, ICD-9/10 coding, and HIPAA compliance protocols
Maintain medical records meticulously, ensuring confidentiality in accordance with clinical confidentiality policies
Assist with medical collection processes and follow-up on outstanding balances to support clinic revenue goals
Support clinical staff by managing administrative support tasks such as filing, data entry (including 10 key typing), and office organization
Qualifications
Proven experience as a Medical Receptionist or in a similar medical office setting; dental clinic experience is highly preferred
Strong knowledge of EMR/EHR systems like Epic, Meditech, Athenahealth or similar platforms
Familiarity with medical terminology, ICD coding (ICD-9/10), CPT coding, and health insurance processes including Medicare
Excellent computer skills including proficiency in Microsoft Office Suite and electronic health records management software
Exceptional customer service skills with the ability to handle sensitive information discreetly under HIPAA guidelines
Bilingual abilities are a plus to effectively communicate with diverse patient populations
Strong organizational skills with attention to detail in documentation review and medical billing processes
Ability to multitask efficiently in a fast-paced environment while maintaining professionalism and positive attitude
Join us to be part of a dedicated team committed to delivering outstanding patient care through seamless administrative support!

Pay: $22.00 - $31.12 per hour
Expected hours: 40.0 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person

Requirements

• Administrative experience
• Medical terminology
• HIPAA
• Organizational skills
• Attention to detail

About CENTER FOR PROGRESSIVE DENTISTRY

Center for Progressive Dentistry is a Scottsdale family dental practice led by sole practitioner and owner Dr. Danielle Bitton. The practice emphasizes honest, patient-first and conservation-focused care, prioritizing preservation of natural teeth and recommending treatment only when necessary. Patients receive continuity with the same doctor and team, modern technology, anxiety-conscious care, and access to a trusted local specialist network.