full-time 6 days ago
Dental Receptionist
V Dental
Shrewsbury, MA 01545
Competitive Compensation
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental practice. In this role, you will be the first point of contact for patients and visitors, ensuring a welcoming environment while managing essential administrative tasks. Your energy and attention to detail will help streamline daily operations, support patient care, and uphold the highest standards of confidentiality and professionalism. This is an exciting opportunity for someone passionate about healthcare administration and eager to contribute to a positive patient experience.
Responsibilities
Greet patients warmly, verify appointments, and manage patient check-in and check-out processes efficiently
Schedule appointments using dental practice management software ensuring optimal clinic flow
Verify insurance coverage, perform insurance eligibility checks, do detailed breakdown of insurance, and process claims
Collect payments, handle billing inquiries, and perform collection procedures with accuracy and professionalism
Maintain and update patient records ensuring HIPAA compliance
Answer phone systems with excellent phone etiquette, providing clear communication and scheduling support
Review documentation for accuracy, process intake forms, and assist with dental codes for billing purposes
Manage dental records filing, data entry, and ensure proper documentation review for compliance with healthcare regulations
Support front desk operations by managing appointment reminders, patient inquiries, and office correspondence efficiently
Qualifications
Proven experience in a dental office setting with strong familiarity with dental terminology and clinical procedures
Exceptional customer service skills coupled with professional phone etiquette and effective communication abilities
Knowledge of insurance verification processes
Proficiency in dental practice management software is highly desirable
Excellent computer skills
Strong understanding of HIPAA regulations and health information management best practices
Join us to be part of a dedicated team committed to delivering outstanding patient care while fostering a supportive work environment. Your enthusiasm and expertise will help ensure our patients receive the highest quality service from their first visit to follow-up care!
Work Location: In person
Responsibilities
Greet patients warmly, verify appointments, and manage patient check-in and check-out processes efficiently
Schedule appointments using dental practice management software ensuring optimal clinic flow
Verify insurance coverage, perform insurance eligibility checks, do detailed breakdown of insurance, and process claims
Collect payments, handle billing inquiries, and perform collection procedures with accuracy and professionalism
Maintain and update patient records ensuring HIPAA compliance
Answer phone systems with excellent phone etiquette, providing clear communication and scheduling support
Review documentation for accuracy, process intake forms, and assist with dental codes for billing purposes
Manage dental records filing, data entry, and ensure proper documentation review for compliance with healthcare regulations
Support front desk operations by managing appointment reminders, patient inquiries, and office correspondence efficiently
Qualifications
Proven experience in a dental office setting with strong familiarity with dental terminology and clinical procedures
Exceptional customer service skills coupled with professional phone etiquette and effective communication abilities
Knowledge of insurance verification processes
Proficiency in dental practice management software is highly desirable
Excellent computer skills
Strong understanding of HIPAA regulations and health information management best practices
Join us to be part of a dedicated team committed to delivering outstanding patient care while fostering a supportive work environment. Your enthusiasm and expertise will help ensure our patients receive the highest quality service from their first visit to follow-up care!
Work Location: In person
Requirements
• Administrative experience
• Medical administrative support
• Health information management
• HIPAA
• Computer operation
• Intake
• Dental terminology
• Dental receptionist
• Practice management software
• Records management experience within healthcare sector
• Medical administrative support
• Health information management
• HIPAA
• Computer operation
• Intake
• Dental terminology
• Dental receptionist
• Practice management software
• Records management experience within healthcare sector
About V Dental
Innovate Dental is a multi-specialty practice located in Leicester and Shrewsbury, MA. Their goal is to improve the lives they serve by providing technologically advanced and patient-focused care from a team of knowledgeable professionals. The practice aims to exceed patients' expectations with a clean and comfortable environment, on-time appointments, personable team members, and superior treatment results.