Dental Receptionist

Overview
Join our dynamic dental practice as a Dental Receptionist and become the friendly face and efficient coordinator that keeps our office running smoothly! In this vital role, you will be the first point of contact for patients, managing appointments, verifying insurance, and ensuring seamless communication between patients and our dental team. Your energetic and organized approach will help create a welcoming environment where patients feel valued and cared for from their very first visit. This position offers an exciting opportunity to utilize your administrative expertise in a fast-paced dental setting, contributing to excellent patient experiences every day.

Responsibilities
Greet patients warmly upon arrival, ensuring a positive first impression and smooth check-in process
Schedule appointments accurately using dental practice management software such as SoftDent
Collect payments, process billing, and manage collections with precision and attention to detail
Maintain accurate and confidential dental records and medical documentation in compliance with HIPAA regulations
Review documentation for completeness and accuracy
Handle multi-line phone systems professionally with excellent phone etiquette and assist with patient inquiries or appointment rescheduling
Support administrative tasks such as filing and data entry
Assist with insurance verification processes and coordinate with insurance companies to facilitate claims processing
Ensure compliance with health information management standards while maintaining efficient front desk operations
Experience
Experience is preferred, but not a requirement. We are willing to train the right person!

Prior experience working in a dental office or clinic environment is highly preferred, especially in roles involving medical administrative support or front desk responsibilities
Demonstrated proficiency with dental terminology and the medical billing processes
Familiarity with dental practice management software
Strong computer skills including Microsoft Office
Excellent customer service skills coupled with professional phone etiquette and effective communication abilities
Bilingual capabilities are desirable to serve diverse patient populations effectively
Knowledge of HIPAA regulations to ensure patient confidentiality at all times
Experience handling insurance verification, intake procedures, and appointment scheduling in a busy clinical setting
Join us to make a difference in patients’ lives by providing outstanding service in a vibrant dental practice! Your dedication to organization, accuracy, and compassionate care will be instrumental in creating a positive environment where patients feel confident they are in good hands.

Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
On-the-job training
Paid sick time
Paid time off
Relocation assistance
Work Location: In person