Dental Receptionist

Job Summary
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this pivotal role, you will be the friendly face and efficient coordinator at the front desk, ensuring a smooth patient experience from check-in to check-out. Your expertise in medical administrative support, insurance verification, and electronic health records (EHR) management will be essential in providing exceptional patient service and maintaining clinic operations. If you thrive in a fast-paced environment, possess strong communication skills, and have a passion for healthcare, this opportunity is perfect for you!

Duties
Greet patients warmly and manage patient intake with professionalism and efficiency
Schedule appointments accurately using dental office management software such as Dentrix or Eaglesoft
Verify insurance coverage, including health insurance knowledge and Medicare procedures, ensuring proper documentation review
Handle multi-line phone systems with excellent phone etiquette to address patient inquiries promptly
Manage electronic health records (EHR) systems like Epic, Meditech, or eClinicalWorks for accurate documentation of patient information and treatment plans
Perform insurance verification, medical billing, and collection activities utilizing CPT coding, ICD-9/10 coding, and HIPAA compliance standards
Maintain organized medical records and ensure confidentiality in accordance with clinical confidentiality policies
Assist with medical coding tasks related to ICD coding and documentation review to support accurate billing processes
Support office management tasks such as filing, data entry (including 10 key typing), and managing clinical paperwork efficiently
Qualifications
Proven experience as a Medical Receptionist or Dental Receptionist with clinic or dental office experience preferred
Strong knowledge of EMR systems such as Epic, Meditech, Athenahealth, Dentrix, Eaglesoft, or similar platforms
Familiarity with health information management practices including ICD-10/ICD-9 coding and CPT coding procedures
Excellent computer skills including proficiency in Microsoft Office suite and office management software
Ability to handle medical administrative support tasks such as insurance verification, appointment scheduling, and billing with accuracy
Exceptional customer service skills combined with professional phone etiquette and effective communication abilities
Knowledge of dental terminology, medical terminology, and healthcare regulations such as HIPAA is highly desirable
Bilingual abilities are a plus to serve diverse patient populations effectively
Previous experience working in a healthcare setting or hospital environment is advantageous
Join our team where your skills will make a real difference! We are committed to fostering a supportive environment that values your expertise in medical office management while offering opportunities for growth. This paid position ensures you are recognized for your vital contributions to delivering outstanding patient care.

Pay: $20.00 - $32.00 per hour
Work Location: In person