full-time 16 days ago
Dental Receptionist
Crown Dental
Stoney Creek, ON L8G 1J8
20–30/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
Overview
We are seeking a friendly and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is vital to ensuring smooth daily operations within our dental office, supporting both patients and staff with professionalism and attention to detail. Prior experience with dental or medical office procedures is preferred, along with familiarity with electronic medical records systems such as Akituone.
Duties
Greet patients warmly and check them in using electronic medical records systems like AkituOne, Dentrix.
Schedule, confirm, and reschedule patient appointments via multi-line phone systems and in-person interactions
Manage patient check-in and check-out processes, including collecting payments and updating insurance information
Answer multi-line phone systems promptly, directing calls appropriately and handling inquiries efficiently
Maintain accurate patient records, including medical terminology documentation and treatment histories
Assist with administrative tasks such as filing, faxing, and managing correspondence
Ensure the front desk area remains organized, welcoming, and professional at all times
Collaborate with dental staff to facilitate smooth patient flow and office operations
Requirements
Proven experience as a dental receptionist or in a medical office environment; dental office experience is highly preferred
Proficiency with electronic medical records systems such as AkituOne, Dentrix, etc.
Strong knowledge of medical terminology relevant to dentistry and healthcare settings
Excellent organizational skills with the ability to multitask in a fast-paced environment
Experience operating multi-line phone systems and handling front desk responsibilities
Exceptional communication skills, both verbal and written
Office experience demonstrating administrative competence in a healthcare setting is desirable
Ability to maintain confidentiality and adhere to HIPAA regulations
High school diploma or equivalent; additional certification or training in healthcare administration is a plus
Pay: $20.00-$30.00 per hour
Benefits:
Company events
Dental care
Extended health care
Municipal pension plan
On-site parking
Work Location: In person
We are seeking a friendly and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is vital to ensuring smooth daily operations within our dental office, supporting both patients and staff with professionalism and attention to detail. Prior experience with dental or medical office procedures is preferred, along with familiarity with electronic medical records systems such as Akituone.
Duties
Greet patients warmly and check them in using electronic medical records systems like AkituOne, Dentrix.
Schedule, confirm, and reschedule patient appointments via multi-line phone systems and in-person interactions
Manage patient check-in and check-out processes, including collecting payments and updating insurance information
Answer multi-line phone systems promptly, directing calls appropriately and handling inquiries efficiently
Maintain accurate patient records, including medical terminology documentation and treatment histories
Assist with administrative tasks such as filing, faxing, and managing correspondence
Ensure the front desk area remains organized, welcoming, and professional at all times
Collaborate with dental staff to facilitate smooth patient flow and office operations
Requirements
Proven experience as a dental receptionist or in a medical office environment; dental office experience is highly preferred
Proficiency with electronic medical records systems such as AkituOne, Dentrix, etc.
Strong knowledge of medical terminology relevant to dentistry and healthcare settings
Excellent organizational skills with the ability to multitask in a fast-paced environment
Experience operating multi-line phone systems and handling front desk responsibilities
Exceptional communication skills, both verbal and written
Office experience demonstrating administrative competence in a healthcare setting is desirable
Ability to maintain confidentiality and adhere to HIPAA regulations
High school diploma or equivalent; additional certification or training in healthcare administration is a plus
Pay: $20.00-$30.00 per hour
Benefits:
Company events
Dental care
Extended health care
Municipal pension plan
On-site parking
Work Location: In person
Requirements
• Medical office experience
• EMR systems
• Dentrix
• Filing
• Dental receptionist
• EMR systems
• Dentrix
• Filing
• Dental receptionist
About Crown Dental
Crown Dental is Stoney Creek's new smile sanctuary, offering a range of dental services for the whole family. Dr. Dragana Stojadinovic leads the team with a focus on general, preventative, restorative, and cosmetic dentistry. Proudly serving Stoney Creek and the Hamilton area.