Dental Receptionist

Job Overview
We are seeking a dynamic and detail-oriented Dental Receptionist to join our vibrant dental team. In this pivotal role, you will be the first point of contact for patients, ensuring a welcoming experience while efficiently managing administrative tasks. Your expertise in medical administrative support, EMR systems, and health information management will be essential to streamline clinic operations and uphold the highest standards of patient care and confidentiality. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for delivering exceptional customer service, this is the perfect opportunity to advance your career in dental healthcare.

Duties
Greet patients warmly and manage patient check-in/check-out processes with professionalism and efficiency
Schedule appointments using dental office management software and coordinate patient flow throughout the clinic
Verify patient insurance coverage, process payments, and handle billing inquiries with accuracy using medical billing systems such as Epic or Meditech
Maintain and update electronic health records (EHR) systems, ensuring all documentation review and data entry adhere to HIPAA regulations and clinical confidentiality policies
Assist with medical coding including CPT coding, ICD-9/10 coding, and Medicare documentation to support accurate billing and care plans
Answer multi-line phone systems with excellent phone etiquette, providing clear communication and appointment confirmations
Manage medical records, ensure proper documentation review, and support health information management practices in compliance with healthcare standards
Requirements
Proven experience as a Medical Receptionist or Dental Receptionist with clinic experience preferred
Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks or similar platforms
Familiarity with health insurance processes including Medicaid, Medicare, CPT coding, ICD-9/10 coding, and HIPAA compliance
Excellent computer skills including proficiency in Microsoft Office Suite and 10-key typing for efficient data entry
Exceptional customer service skills with the ability to handle sensitive information discreetly and professionally
Bilingual abilities are highly desirable to serve diverse patient populations effectively
Prior experience in medical office management or medical administrative support is advantageous
Strong organizational skills with attention to detail for documentation review and medical records management
Ability to multitask efficiently in a busy dental clinic environment while maintaining a positive attitude
Join us to be part of a dedicated team committed to providing outstanding patient care through professionalism, compassion, and efficiency. This paid position offers an exciting opportunity to grow your skills within a supportive healthcare setting that values your contribution!

Pay: $24.93 - $30.02 per hour
Work Location: In person